INVENTORY
RATINGS & REVIEWS

5 Used Vehicles at Napleton Ford in Libertyville

2016 Ford Edge SEL
31 Photos
Ford Certified Pre-Owned
2017 Ford Escape SE
34 Photos
Ford Certified Pre-Owned
2017 Ford Escape SE
32 Photos
Ford Certified Pre-Owned
2018 Ford Focus Titanium
33 Photos
Ford Certified Pre-Owned
2016 Ford Escape S
Ford Certified Pre-Owned
Displaying 1 - 5 of 5 results

Dealer Ratings & Reviews

4.3
43 Verified Reviews
5 Star
67%
4 Star
16%
3 Star
7%
2 Star
0%
1 Star
9%

Dealer Ratings & Reviews

by Alex S. on Sep 2018Verified Purchase
great
love these guys, always willing to working with me and very accommodating.
by 2013 FORD FUSION SE Owner on Oct 2018Verified Service
Our car only came with 1 key. We bought our own fobs and Napleton did the programming and cut of the key. Appreciate they were flexible.
"undefined", responded to this review
Glad we were able to assist you! Thank you for the 5 star review.
by 2013 FORD FUSION SE Owner on Oct 2018Verified Service
Napleton Ford provides great service. They answered my questions and provided recommendations. Natalie was great to deal with.
"undefined", responded to this review
Thank you so much for your 5 star review. We're happy that you have chosen our dealership to service your Fusion. Natalie has been helping customers like you for many years and is one of our great assets!
by 2011 FORD F150 SVT RAPTOR Owner on Apr 2018Verified Service
always great service and very professional
by 2017 FORD MUSTANG Owner on Apr 2018Verified Service
Tire replace under extended warranty with no problems whatsoever
by 2013 FORD ESCAPE SE Owner on Apr 2018Verified Service
Fixed my windshield wipers
by 2017 FORD MUSTANG Owner on Apr 2018Verified Service
Routine maintenance and cabin air filter replaced
by 2011 FORD F150 SVT RAPTOR Owner on Mar 2018Verified Service
Top notch great service crew from top to bottom
by 2016 FORD EDGE TITANIUM AWD Owner on Feb 2018Verified Service
Great, expedient service, as always!
by 2005 MERCURY GRAND MARQUIS LS Owner on Feb 2018Verified Service
The reception is the only reason why I gave 4 stars, not 5. Bob Yesulis, a service advisor, is a great person to deal with, very helpful and knowledgeable. He and his guys deserve 5 of 5. But ladies at the reception... So, the huge minus is their reception desk. I had to call them 3 times just to make an appointment, and their email turnaround time is 1-2 days (!). Come on! Your mechanics are great, why don't you hire an adequate receptionist?More
by 2011 FORD F150 Owner on Jan 2018Verified Service
Nataly and Bob were very helpful and extremely nice. First time there and they have earned a new customer.
by 2005 MERCURY GRAND MARQUIS LS Owner on Oct 2017Verified Service
Have visited Napleton Ford today due the oil change along with exhaust system noise. I am an engineer, it makes me very picky customer when it comes to the technical details and money. I left my previous Ford dealership for the reason that they have tried to overcharge me, and I am glad to share the fact that people in Napleton Ford are good guys.More
by 2005 MERCURY GRAND MARQUIS LS Owner on Oct 2017Verified Service
The service advisor was Mr. Kochan, he did a good job and I will be glad to work with him at my next planned visit. He gave me a reasonable advice and I appreciate his approach and customer service skills.
by 2016 FORD EXPLORER XLT Owner on Oct 2017Verified Service
Courteous staff and fast service.
by 2012 FORD ESCAPE LIMITED Owner on Sep 2017Verified Service
Very Nice...Good Job Better than others!!
by 2014 FORD EXPLORER SPORT Owner on Sep 2017Verified Service
I always take my Explorer to the dealer where I bought it, Napleton Ford, they are very courteous, fast & knowledgeable about my vehicle.
by 2010 FORD F350 SUPER DUTY Owner on Aug 2017Verified Service
Stripped the drain plug and double gasket the filter. The whole bottom end of my truck was covered on oil. Had to do another oil change immediately. Avoid at all cost.
by 2016 FORD EDGE TITANIUM AWD Owner on Jul 2017Verified Service
Great job installing the new USB hub with Apple CarPlay. Thanks!
by 2001 FORD MUSTANG GT Owner on Jul 2017Verified Service
The service department at Napleton Ford in Libertyville is excellent. Scot Coach in particular goes above and beyond to assure customer satisfaction.
by 2010 FORD FUSION SE Owner on Jun 2017Verified Service
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