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Merchants Auto

4.3
67 Verified Reviews

About us

FAIR, UPFRONT PRICING SINCE 1962 We pride ourselves on our extensive, educated, market research in pricing our vehicles right, the first time. That confidence is why we have become the largest, family-run, pre-owned dealer in New England! FLEXIBLE LENDING OPTIONS We work with a variety of lending institutions to provide the best possible financing fast for all credit types. 26 ACRES OF INVENTORY & THOUSANDS OF VEHICLES TO CHOOSE FROM Merchants is not only the premier pre-owned choice in New England, Merchants Leasing is a national, corporate fleet management company which allows us to source nationwide-inventory from our leasing fleet. We are positive you ll find a vehicle that fits your needs and your budget. 128-POINT INSPECTION PROCESS Factory trained technicians put every vehicle through our comprehensive, 128-Point, certified-quality inspection before we consider the vehicle to join our inventory. FREE CARFAX VEHICLE HISTORY REPORT Every vehicle we sell comes with a comprehensive CARFAX history report, so you have no surprises and peace of mind. 5-DAY EXCHANGE PROGRAM* Change your mind for any reason you can exchange for a different Merchants vehicle that is better suited for your needs. -Within 5 days of original sale see your Sales Consultant for complete details. 30-DAY LIMITED WARRANTY* Provided at no-charge, based upon year, make, model, mileage and other conditions* All service provided by Merchants Auto s state-of-the-art service department. *See your Sales consultant tor complete details. MERCHANTS FOR LIFE We provide lifelong service for you and your vehicle for the duration of your purchase! Benefits Include: 12 months/12,000 Miles Engine Repair Agreement* First Oil Change, Lifetime NH State Inspections, Multi-Point Inspections, Shuttle Service (within 15 miles), Exterior Car Washes, Convenient 7-Day Service Hours. *12mo/12mi on Qualifying Vehicles, see your Sales Consultant for complete details.... Read More

Sales

8am - 8pm
Wednesday
8am - 8pm
Thursday
8am - 8pm
Friday
8am - 7pm
Saturday
9am - 5pm
Sunday
10am - 4pm
Monday
8am - 8pm
Tuesday
8am - 8pm
INVENTORY
SERVICE
RATINGS & REVIEWS

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Top Makes Serviced

Based on CARFAX Service History, Merchants Auto specializes in these makes.

  • Nissan
    Nissan
  • Chevrolet
    Chevrolet
  • Ford
    Ford
  • Jeep
    Jeep
  • Hyundai
    Hyundai

Additional makes serviced*

  • Dodge
  • Toyota
  • Kia
  • Honda
  • Chrysler
*ordered by the number of makes serviced.

Top Services Performed

Based on CARFAX Service History, Merchants Auto specializes in these services.

  • Tire Service & Repair
  • Oil Change
  • Brake Service
  • Auto Maintenance
  • Steering & Suspension

Additional services performed*

  • Tire Rotation
  • Battery Service
*ordered by the number of services performed.

Dealer Ratings & Reviews

4.3
67 Verified Reviews
5 Star
69%
4 Star
13%
3 Star
7%
2 Star
5%
1 Star
6%

Dealer Ratings & Reviews

by 2016 JEEP COMPASS LATITUDE Owner on Apr 2020Verified Service
Always a pleasure at merchants auto. I live 40 minutes away which is pretty far considering I have other place I can go to locally but I refuse to because merchants always takes care of me. Thanks.
by 2013 DODGE DART SXT Owner on Mar 2020Verified Service
Always the pleasant and helpful service and staff!
by 2018 FORD F150 SUPERCREW Owner on Mar 2020Verified Service
I called and they fit me in the same day. I am very greatful for that. They did a great job and time of service was earlier than estimate. Can't say anything bad about my service thank you again.
by 2013 FORD F150 Owner on Mar 2020Verified Service
Kind, curtious, and professional
by 2018 RAM 1500 ST Owner on Feb 2020Verified Service
They were very professional & timely.
by 2018 FORD ESCAPE SE Owner on Jan 2020Verified Service
Completed an oil change in a decent amount of time
by 2013 CHEVROLET MALIBU LS Owner on Jan 2020Verified Service
Car worked fine after being rear ended and the price to repair my car was over $4000. Causing my insurance company to appraise it at a total loss. Disappointing because my car was drivable before the accident and after the accident when I dropped it off. Hope to NoT use this location everMore
by 2012 HONDA CIVIC EX Owner on Nov 2019Verified Service
Took longer than expected but got job done.
by 2015 CHEVROLET CRUZE LT Owner on Nov 2019Verified Service
Great service. They dont pressure you for service you dont need
by 2016 CHEVROLET EQUINOX LTZ Owner on Sep 2019Verified Service
My wife purchased a 2016 equinox and the dealer, merchants motors, was spectacular. I highly recommend them and hope to do business with them in the future.
by 2014 TOYOTA COR L/LE/LEPL/PR/S/SPL/PR Owner on Aug 2019Verified Service
It took awhile but I was late and they still accommodated me. I bought my car there and have gotten great service.
by 2012 GMC SIERRA K1500 DENALI Owner on Aug 2019Verified Service
Very friendly would recommend.
by 2017 FORD ESCAPE SE Owner on Jul 2019Verified Service
Quick, and easy staff very friendly
by 2014 JEEP COMPASS LATITUDE Owner on Jul 2019Verified Service
Just a little disappointed. There was 4 of us in the waiting room and we all needed an alignment. Makes me wonder if they are mandatory to try to upsell to everyone who walks in.
by 2012 NISSAN PATHFINDER S/LE/SE Owner on Jun 2019Verified Service
Takes to long for oil change, seems like a lot of folks doing nothing. They need to be more responsive.
by 2018 RAM 1500 ST Owner on Jun 2019Verified Service
Great truck, service was very professional & set up my first oil change and tire rotation before I left the dealership!
by 2015 NISSAN ARMADA SV/SL/PLATINUM Owner on Jun 2019Verified Service
Good job at a good price. Express super. AAA discount great
by 2017 HYUNDAI SONATA SE Owner on May 2019Verified Service
Rear brakes serviced/adjusted
Never fixed the problem. Very upsetting with the service.
by 2015 VOLKSWAGEN PASSAT S Owner on Mar 2019Verified Service
Oil change
Had my first initial 4000 mile oil change. But got to dealership and I was a little disappointed in the fact I learned I had no extended warranty and no understanding as to why I was not offered this. It should be an option to everyoneMore
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on Jan 2019Verified Service
As always, Merchants Auto took good care of my family and I.
by 2015 NISSAN ROGUE SELECT S Owner on Jan 2019Verified Service
Great service and effectient with there work. Would recommend them at merchants auto in Hooksett,nh
by 2014 JEEP COMPASS LATITUDE Owner on Jan 2019Verified Service
Service was done as promised.
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on Nov 2018Verified Service
As always, the work done was excellent and done on time.
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on Nov 2018Verified Service
As always, an excellent experience
by 2015 CHEVROLET MALIBU LS Owner on Nov 2018Verified Service
Staff was friendly. I actually paid less than initially told over the phone
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