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Merchants Auto

4.4
51 Verified Reviews

About us

FAIR, UPFRONT PRICING SINCE 1962 We pride ourselves on our extensive, educated, market research in pricing our vehicles right, the first time. That confidence is why we have become the largest, family-run, pre-owned dealer in New England! FLEXIBLE LENDING OPTIONS We work with a variety of lending institutions to provide the best possible financing fast for all credit types. 26 ACRES OF INVENTORY & THOUSANDS OF VEHICLES TO CHOOSE FROM Merchants is not only the premier pre-owned choice in New England, Merchants Leasing is a national, corporate fleet management company which allows us to source nationwide-inventory from our leasing fleet. We are positive you ll find a vehicle that fits your needs and your budget. 128-POINT INSPECTION PROCESS Factory trained technicians put every vehicle through our comprehensive, 128-Point, certified-quality inspection before we consider the vehicle to join our inventory. FREE CARFAX VEHICLE HISTORY REPORT Every vehicle we sell comes with a comprehensive CARFAX history report, so you have no surprises and peace of mind. 5-DAY EXCHANGE PROGRAM* Change your mind for any reason you can exchange for a different Merchants vehicle that is better suited for your needs. -Within 5 days of original sale see your Sales Consultant for complete details. 30-DAY LIMITED WARRANTY* Provided at no-charge, based upon year, make, model, mileage and other conditions* All service provided by Merchants Auto s state-of-the-art service department. *See your Sales consultant tor complete details. MERCHANTS FOR LIFE We provide lifelong service for you and your vehicle for the duration of your purchase! Benefits Include: 12 months/12,000 Miles Engine Repair Agreement* First Oil Change, Lifetime NH State Inspections, Multi-Point Inspections, Shuttle Service (within 15 miles), Exterior Car Washes, Convenient 7-Day Service Hours. *12mo/12mi on Qualifying Vehicles, see your Sales Consultant for complete details.... Read More

Sales

8am - 8pm
Thursday
8am - 8pm
Friday
8am - 7pm
Saturday
9am - 5pm
Sunday
10am - 4pm
Monday
8am - 8pm
Tuesday
8am - 8pm
Wednesday
8am - 8pm
See All Hours
INVENTORY
SERVICE
RATINGS & REVIEWS

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Top Makes Serviced

Based on CARFAX Service History, Merchants Auto specializes in these makes.

  • Nissan
    Nissan
  • Chevrolet
    Chevrolet
  • Ford
    Ford
  • Jeep
    Jeep
  • Hyundai
    Hyundai

Additional makes serviced*

  • Dodge
  • Toyota
  • Kia
  • Honda
  • Chrysler
*ordered by the number of makes serviced.

Top Services Performed

Based on CARFAX Service History, Merchants Auto specializes in these services.

  • Tire Service & Repair
  • Oil Change
  • Brake Service
  • Auto Maintenance
  • Steering & Suspension

Additional services performed*

  • Tire Rotation
  • Battery Service
*ordered by the number of services performed.

Dealer Ratings & Reviews

4.4
51 Verified Reviews
5 Star
70%
4 Star
12%
3 Star
6%
2 Star
6%
1 Star
6%

Dealer Ratings & Reviews

by 2015 NISSAN ARMADA SV/SL/PLATINUM Owner on Jun 2019Verified Service
Good job at a good price. Express super. AAA discount great
by 2017 HYUNDAI SONATA SE Owner on May 2019Verified Service
Rear brakes serviced/adjusted
Never fixed the problem. Very upsetting with the service.
by 2015 VOLKSWAGEN PASSAT S Owner on Mar 2019Verified Service
Oil change
Had my first initial 4000 mile oil change. But got to dealership and I was a little disappointed in the fact I learned I had no extended warranty and no understanding as to why I was not offered this. It should be an option to everyoneMore
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on Jan 2019Verified Service
As always, Merchants Auto took good care of my family and I.
by 2015 NISSAN ROGUE SELECT S Owner on Jan 2019Verified Service
Great service and effectient with there work. Would recommend them at merchants auto in Hooksett,nh
by 2014 JEEP COMPASS LATITUDE Owner on Jan 2019Verified Service
Service was done as promised.
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on Nov 2018Verified Service
As always, the work done was excellent and done on time.
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on Nov 2018Verified Service
As always, an excellent experience
by 2015 CHEVROLET MALIBU LS Owner on Nov 2018Verified Service
Staff was friendly. I actually paid less than initially told over the phone
by 2016 HONDA CIVIC TOURING Owner on Oct 2018Verified Service
CAR WAS BROUGHT IN SO HONDA COULD FIX NAVIGATION SYSTEM UNDER THEIR WARRANTY. MERCHANTS STILL CLEANED THE CAR.
by 2015 NISSAN ROGUE S/SL/SV Owner on Oct 2018Verified Service
Merchants auto is a very great place to get your car and to have it serviced there
by 2015 CHEVROLET CRUZE LT Owner on Sep 2018Verified Service
Easy service appointment, comfortable waiting space, friendly and helpful associates
by 2015 FORD FUSION SE AWD Owner on Aug 2018Verified Service
Great service kept me informed of all the process
by 2010 HYUNDAI ELANTRA BLUE/GLS/SE Owner on Aug 2018Verified Service
very good thanks for the work
by 2014 FORD ESCAPE SE Owner on Jul 2018Verified Service
They replaced a transmission seal that did not need fixing and it cost me besides renting a vehicle for 3 days totaled out to be almost $500.00.
by 2012 VOLKSWAGEN TIGUAN S/SE/SEL Owner on Jun 2018Verified Service
Great as usual. Very accommodating.
by 2013 CHEVROLET IMPALA LTZ Owner on Jun 2018Verified Service
Excellent Service as usual. Please note that during the service activity the steering rack, the radiator and to motor mounts replaced.
by 2015 HYUNDAI SONATA SPORT/LIMITED Owner on Mar 2018Verified Service
Top rate service department. I have seen Badge carrying dealerships that dont have the service department at Merchants
by 2005 CHEVROLET SILVERADO C1500 Owner on Jan 2018Verified Service
Very good work. Nice place to do business.
by 2012 HONDA CIVIC EX Owner on Aug 2017Verified Service
I go here because they used to be straightforward: go for an oil change, leave with your oil changed. That's it. Lately they've tried to sell me something I don't need every time I go. Last time, they tried to charge me $60 for an $8 part I replaced myself in 30 seconds with 0 experience. If you know when to say no, they're fine but frankly I'm sick of being an easy target for mechanics everywhere I go. Thought Merchants was better than this. Average rating for average sleeziness.More
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