Mercedes-Benz of Honolulu

3.9
46 Verified Reviews
9am - 6pm
Saturday
9am - 6pm
Sunday
10am - 5pm
Monday
8:30am - 7pm
Tuesday
8:30am - 7pm
Wednesday
8:30am - 7pm
Thursday
8:30am - 7pm
Friday
8:30am - 7pm
Show Full Business Hours

About the Dealership

Fletcher Ted Jones presides over one of the most successful luxury automobile dealer groups in the United States. Ted has been credited with pioneering a revolutionary approach in which guests not customers are treated with the same level of service you would expect from a five-star hotel. The son of an industry legend, Fletcher Jones Sr., Ted meticulously manages an automotive retail empire that spans four states and nineteen dealerships, with the flagship operation known simply as Fletcher Jones Motorcars, Newport Beach.... Read More

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INVENTORY
RATINGS & REVIEWS

42 Used Vehicles at Mercedes-Benz of Honolulu

2017 Lexus ES 350
13 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz GLA 250
12 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz GLA 250
13 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2013 Ford Edge SEL
11 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz GLC 300
12 Photos
Mercedes-Benz Certified Pre-Owned
NEWLY LISTED
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2013 Dodge Charger SE
10 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2017 Honda Civic EX
12 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz E-Class E 350 Sport
14 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz SLK 350
18 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz E-Class E 350 Sport
13 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2012 Lexus IS 250
10 Photos
NEWLY LISTED
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz SLK 350
13 Photos
Mercedes-Benz Certified Pre-Owned
NEWLY LISTED
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2014 Mercedes-Benz C-Class C 250 Luxury
11 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz GLA 250
12 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz CLA 250
11 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2014 BMW 5 Series 550i
13 Photos
NEWLY LISTED
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz GLK 350
14 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz CLS 400
12 Photos
Mercedes-Benz Certified Pre-Owned
NEWLY LISTED
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz GLC 300
12 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz C-Class C 300
10 Photos
SOLD
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz C-Class C 300
12 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2018 Mercedes-Benz C-Class C 300
12 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2018 Mercedes-Benz C-Class C 300
12 Photos
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2016 Mercedes-Benz E-Class E 350 Sport
13 Photos
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
2015 Mercedes-Benz S-Class S 550
1 Photo
Mercedes-Benz Certified Pre-Owned
Location: Honolulu, HI
Dealer Rating:
3.9
46 Verified Reviews
Displaying 1 - 25 of 42 results

Dealer Ratings & Reviews

3.9
46 Verified Reviews
5 Star
54%
4 Star
15%
3 Star
13%
2 Star
0%
1 Star
17%

Dealer Ratings & Reviews

by Alan H. on Aug 2018Verified Purchase
Great experience
Very friendly, no pressure. Brad Thiessen made the whole process very simple and we got a great deal on top of everything.
by Zbd21 W. on Jul 2018Verified Purchase
Excellent
Great experience with treatment by everyone.
by 2015 MERCEDES-BENZ CLA 250 Owner on Dec 2018Verified Service
The service advisor, Jeff DeCorte was professionally helpful!
by 2015 MERCEDES-BENZ SLK250 Owner on Nov 2018Verified Service
As always my service manager Jessica was highly courteous and professional. Im not sure however why Mercedes Benz wont just replace the seat for all the times it has been serviced? It is after all, an excellent car.
"undefined", responded to this review
Hi, I am thrilled to know Jessica Chun has continued to be a great fit for you. There are many factors that come in to play when in comes to warranty's and their coverage. We always will inspect our guests vehicle concerns and submit our findings to Mercedes -Benz who then deems what is covered . If you would like to discuss please contact me at 949-718-6532. Respectfully, Kimberlee Camargo Fletcher Jones Management WestMore
by 2015 MERCEDES-BENZ SLK250 Owner on Nov 2018Verified Service
Wish I could rate higher but, this is the only Mercedes dealership on the island of Oahu, Hawaii and although, I've taken my car in several times for the same for my power seat problems, another appointment has been scheduled again, the courtesy and professionalism of my service manager Jessica Chun is charming. She makes sure that I have a loaner and any other needs. I'm told that Mercedes Benz declares power seat rub on recline as normal. That is a tough pill to swallow.More
"undefined", responded to this review
Aloha, I am thrilled to know Jessica Chun has been a great fit for you. We truly strive for completed satisfaction and welcome your insight. Please contact me when time permits, my direct line is 949-718-6532. Sincerely, Kimberlee Camargo Fletcher Jones Management WestMore
by 2013 MERCEDES-BENZ C300 4 MATIC Owner on Nov 2018Verified Service
Great service. Hawaii prices.
by 2007 MERCEDES-BENZ SL600 Owner on Oct 2018Verified Service
Excellent service and even better no charges! Brake service due to MB extending warranty to 25 years! Part ordered from Germany
by 2017 MERCEDES-BENZ GLC 300 Owner on Oct 2018Verified Service
Excellent service. Quick in and out with loaner
by 2008 MERCEDES-BENZ C300 Owner on Sep 2018Verified Service
Replaced driver & passenger airbags due to recall.
by 2006 MERCEDES-BENZ SLK280 Owner on Aug 2018Verified Service
Good service, good internet, good coffee, good chairs. Nice showroom, nice employees
by 2016 MERCEDES-BENZ E350 Owner on Apr 2018Verified Service
Dealer left white stains on my engine cover that won't come off and won't replace engine cover.
by 2016 MERCEDES-BENZ E350 Owner on Mar 2018Verified Service
Mercedes-Benz of Honolulu is the best place ever to have you Mercedes-Benz serviced.
by 2015 MERCEDES-BENZ CLA 250 Owner on Mar 2018Verified Service
It would have been better if I didnt have to wait for almost an hour in the guest lobby to pick up my car.
by 2012 SMART FORTWO PURE/PASSION Owner on Jan 2018Verified Service
Fast, very courteous, and organized every time I go in.
by 2005 TOYOTA SIENNA CE/LE Owner on Jan 2018Verified Service
Service done in 15 and was great.
by Sonny R. on Dec 2017Verified Service
Excellent multi point maintenance program: initial scheduling, follow up reminders, loaner car option, great lounge, attentive service personnels, complimentary wash, addressing maintenance issues coupled with well trained mechanics. Thumbs up!More
by 2014 MERCEDES-BENZ C250 Owner on Nov 2017Verified Service
Last of 3 prepaid maintenance service contract at $1450 or $483.33 each. 1st service at 19201 miles was infuriating bad. Car was there all day for service and safety check. It could not pass Hawaii State safety chk & needed to be in the next day to replace nicked daytime running lamp lens. MB Inspector must have been from Canada where DRL are required by law (MB manual). My next day invoice description: A customer states replace L/Frt running light (goodwill). Goodwill!More
by 2003 MERCEDES-BENZ E320 Owner on Oct 2017Verified Service
Service was OK. Expensive, as usual. Also as usual, required part was not available locally and had to be shipped from the Mainland. Added a few more days of auto unavailability.
by 2012 HONDA ACCORD LX Owner on Oct 2017Verified Service
Really great service. Free safety inspections.
by 2006 MERCEDES-BENZ E350 Owner on Sep 2017Verified Service
Mercedes is very unprofessional and installed my parts backward. Called and complain, not no follow ups and was being disregarded.
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