Lexus of Pembroke Pines

4.2
100 Verified Reviews
9am - 8pm
Tuesday
9am - 8pm
Wednesday
9am - 9pm
Thursday
9am - 9pm
Friday
9am - 9pm
Saturday
9am - 9pm
Sunday
10am - 7pm
Monday
9am - 9pm
Show Full Business Hours

About the Dealership

How Lexus of Pembroke Pines (LPP) became the #1 Lexus Dealership in the World (Based on 2017 Sales Data Reported by Lexus). There are many things we could say about our dealership along with the commitment we have to each and every customer's experience with us. We don't just deliver cars, we deliver AmaZINN Experiences! Here are just a few words from our team to help you understand what you should expect from visiting our showroom or service drive: MICHELE ALTER | Fleet Manager We have processes in place, created and perfected over time. When you combine our winning staff, minimal turnover in sales associates, unfailing adherence to our processes; it makes being #1 almost effortless. Also, by offering excellent customer support and follow through, we are consistent. We have an incredible upper management staff. From the owner, to the Vice President, and our General Manager, we are led by greatness. Its that leadership, coupled with our excellent customer service that adds value to every transaction and brings our clientele back every time. FRANK GUERRERO | Sales Consultant We are actively use our data to keep in touch with customers on a regular basis. We are a community dealership, we re not a robotic type of dealership. We re about one on one relationships. He also added how referrals have been fueling the growth of the company for many years, It s by word of mouth; our happy customers send their families and friends to us based on their individual experience. ALEX WHITMON | Sales Associate "The community has grown a lot and it s still growing. At this very moment, there s a lot of construction and affluent people coming to the area. He gives insight on the internal and external advantages, We utilize the systems that we re provided to follow-up with our customers to help them make better decisions in the months ahead. The experience of the customer is also enhanced by our facility which keeps them dry and comfortable in any type of weather. Everything is catered to them. GAETANO COSTANTINO | Sales Consultant The company makes us feel at home, everyone here works in a happy environment. I love coming to work every day and that s one of the main reasons we re #1. Also, our customer service and vehicle selection is second to none. Most of all, we have a great team, starting from upper management to the person that washes our cars. Like a normal family there are disagreements at times but overall, everybody gets along, we come here to do our job, we spend more time here than with our actual families. Ultimately we work in a very happy environment. MOHAMMED YOUSUFF | VIP Leasing Associate The reason that comes to mind for us being #1 is that our dealership promotes a unique culture which delights our customers and inspires our employees. We deliver the simplest Japanese philosophy which is to make each visitor feel at comfortable. We treat customers as if they are a guest in our home. This basic ideology creates a special relationship with each customer that in turn fosters our success. STEVE PASTUKHOV | Sales Consultant This is why we are #1 and why we are selling over 800 cars a month when most dealerships are selling 300 hundred maybe 400 cars a month. Because of our volume of sales, we can be very aggressive on price and beat any other dealership. All of that together means we re #1, plain and simple. When asked how he feels personally about the company and how it s attributed to his personal enrichment, he very quickly replied, I really love it! I feel that I m with family here and that s why I love it. ALAN FEIN | Product Specialist Alan Fein came to us after 20 years with the the previous holder of the #1 Lexus in the World title holder. When we ask why his new home is #1 he replied, We re # 1 because of the people and because we treat people right and give people what they want. I came from the previous #1 store so I know what it takes and they don t micromanage here. We asked him if there was a distinct contrast between the two stores and he further explained, This place will work with the customer no matter what the offer or circumstances are. In doing so, it works out for everyone. We re patient and not dismissive of a customer when their offer or situation isn t ideal to your preferences.... Read More

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INVENTORY
RATINGS & REVIEWS

269 Used Vehicles at Lexus of Pembroke Pines

2017 Lexus NX 200t
30 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Lexus RX 350
33 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Lexus RX 350
30 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Toyota Sienna XLE
34 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Lexus NX 200t
29 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Lexus IS 350
37 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2017 Toyota RAV4 Limited Edition
33 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Lexus NX 200t
29 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Lexus RX 350
34 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Lexus RC 350
39 Photos
PRICE DROP
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Lexus GX 460
34 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Toyota Highlander XLE
35 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Lexus ES 350
33 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2018 Lexus RX 350
32 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2017 Toyota RAV4 LE
31 Photos
PRICE DROP
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2017 Lexus RX 350
32 Photos
Lexus Certified Pre-Owned
PRICE DROP
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2013 Lexus ES 350
30 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Lexus ES 350
35 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Mercedes-Benz S-Class S 550
39 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2013 BMW 3 Series 328i
33 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2009 Nissan Sentra S
24 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Audi S8
51 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2016 Lexus IS 350
37 Photos
Lexus Certified Pre-Owned
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2015 Lexus RX 350
33 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
2014 Lexus LS 460
35 Photos
Location: Pembroke Pines, FL
Dealer Rating:
4.2
100 Verified Reviews
Displaying 1 - 25 of 269 results

Dealer Ratings & Reviews

4.2
100 Verified Reviews
5 Star
65%
4 Star
14%
3 Star
8%
2 Star
2%
1 Star
11%

Dealer Ratings & Reviews

by Ted J. on Oct 2018Verified Shopper
CarMax purchase
I was contacted by the CarFAX dealer but the location was too far for me to travel. I bought a car from CarMax in Indianapolis where they were able to transfer vehicles in my interest to view locally.
by 2018 LEXUS NX 300/BASE/F SPORT Shopper on Sep 2018Verified Purchase
Great Advisers
Fast and easy service. Love the fact that I can drop off my car & not have to wait or find a ride home. My adviser gets me into a loaner & lets me know when my car is ready for pickup. John & Luis are great advisers.
by T B. on Jun 2018Verified Purchase
exceptional
My experience could not have been better.
by Alice R. on May 2018Verified Purchase
Best car purchase ever!
The salesman Frank Gato was knowledgeable, friendly, professional, and conscientious. I love my new car and I love the service and treatment I received at Lexus of Pembroke Pines.
by 2012 LEXUS ES 350 Owner on Nov 2018Verified Service
The service advisor was great. I was kept informed of the progress of my vehicle at all times. The waiting area is nice and comfortable. The only gripe I have is that my car was dinged on the rear passenger door while being serviced at the dealer. I sent a message to the service manager about this and nobody ever got back to me. That disappoints me.More
by 2011 LEXUS GS 350 Owner on Oct 2018Verified Service
Service was good but I had to wait for service advisor even though I had an appointment
by 2007 LEXUS LS 460 Owner on Oct 2018Verified Service
The service writer took his time and took pictures of the interior, such as door panels, dashboard , glovebox, etc. The reason for that is the following: Lexus is owning up to the fact that parts of the interior, which was made from rubbery material, simply could not hold up to the Florida weather, with its high temperatures and humidity. The interior car parts mentioned were simply melting. Im looking forward to see my low mileage LS460 look as good on the inside as it looks on the outside.More
by 2015 NISSAN JUKE NISMO RS Owner on Oct 2018Verified Service
Rude and provide no help what so ever
by 2013 LEXUS RX 350 Owner on Sep 2018Verified Service
Lexus services are too expensive.
by Diane D. on Sep 2018Verified Service
Excellent . The costumer service is unbelievable.
by 2016 LEXUS ES 350 Owner on Aug 2018Verified Service
Only had a issues with car having bird droppings all over especially the drivers side
by 2016 LEXUS RC 200T Owner on Aug 2018Verified Service
Excellent work and customer service.
by 2015 LEXUS GS 350 Owner on Aug 2018Verified Service
Great job as usual for Lexus of Pembroke Pines
by 2015 LEXUS ES 350 Owner on Aug 2018Verified Service
Service took to long,the was not ready on time. I was told it would be ready
by 2012 LEXUS ES 350 Owner on Aug 2018Verified Service
nice, clean dealership. loaner car available if service will take too long. it can get busy on weekends so try to get an early appointment!
by 2016 LEXUS CT200H Owner on Aug 2018Verified Service
Always a great experience. My service advisor (Melissa) is always helpful and patient with me.
by 2012 TOYOTA CAMRY/SE/LE/XLE Owner on Aug 2018Verified Service
Excellent service! One of a kind. Treat you like family!
by 2016 LEXUS CT200H Owner on Aug 2018Verified Service
Always a pleasant experience. Staff is courteous and friendly.
by 2016 LEXUS RC 200T Owner on Jul 2018Verified Service
I can hardly feel the AC on my seats but dealer says its normal. It's impossible since I've been in other Lexus' and can actually feel the ac on their seats.
by 2013 LEXUS CT200H Owner on Jul 2018Verified Service
Customer service was amazing. Promptly and efficient.
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