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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by 2008 LEXUS RX 400 HYBRID Owner on Sep 2018Verified Service
Excellent service. Thanks to our service rep, Greg. I got my vehicle repaired, finished as scheduled and got a loaned car plus I got a $100 discount coupon on the web from any Lexus dealer.
by 2010 LEXUS IS 250 Owner on Sep 2018Verified Service
Totally satisfied. Good customer service, nice waiting room and done in timely fashion.
by 2015 LEXUS RX 350 Owner on Aug 2018Verified Service
Wonderful, fast service from a very friendly and helpful staff
by 2011 HONDA CIVIC LX Owner on Jun 2018Verified Service
The Best good fast service
by 2015 LEXUS ES 300H Owner on Jun 2018Verified Service
service was ok. some issues linger
by 2010 LEXUS RX 450H Owner on Jun 2018Verified Service
Excellent service & Fred Hottenroth was so helpful, as always.
by 2017 LEXUS RX 350 Owner on May 2018Verified Service
Always great service here!
by 2017 LEXUS RX 350 Owner on Apr 2018Verified Service
The service team was a little disorganized. It took about 5 minutes to get acknowledged upon arrival. That person said well right with you. Then it was another 5 minutes before we got escorted to our service writers office. He wasnt in the office. When he arrived he was very friendly and helpful and gave us some pointers for future service. The driver that took us to the mall was very upbeat, conversational and friendly. Unfortunately the 10,000 mile service is reported only as tires checked.More
by 2007 LEXUS LS 460 Owner on Apr 2018Verified Service
Management is forgetful and did not follow thru in reimbursement of third party shop that repaired paint damage caused by dealer
by 2015 LEXUS RC 350 Owner on Apr 2018Verified Service
Quick & executed perfectly
by 1993 LEXUS ES 300 Owner on Mar 2018Verified Service
Great service friendly people
by 2015 LEXUS ES 300H Owner on Feb 2018Verified Service
good service, courteous and they always provide a loaner car.
by 2014 LEXUS LS 460L Owner on Jan 2018Verified Service
My Service Consultant, Fred Hollenroth is great. Its too bad that the WiFi in the waiting room is terrible. It almost makes we go elsewhere for my service.
by 2014 LEXUS ES 350 Owner on Jan 2018Verified Service
worst service ever!! Bad customer service. No respect for customers. one of the dealer who is a spanish guy was literally yelling and blackmailing me on the phone that they would chanrge rental fee for the loaner car I took if I do not get my tires replaced. It was a very horrible service. Never goign back to this place ever again.More
by 2016 LEXUS CT200H Owner on Dec 2017Verified Service
Excellent service , they did hand wash, tire rotation, oil change, in 2-3 hours
by 2015 LEXUS IS 250 Owner on Dec 2017Verified Service
Unprofessional !! Cant fix my car problems since I buy.
by 2014 LEXUS GS 350 Owner on Nov 2017Verified Service
Great customer service from everyone at Lexus of Glendale.
by 2014 LEXUS GS 350 Owner on Nov 2017Verified Service
Excellent customer service from everyone at Lexus of Glendale, especially Andre K. Thank you so much!
by Gini C. on Nov 2017Verified Service
Agent not responding to emails or calls. Didn't inform me when the car is ready.
by 2010 LEXUS RX 350 Owner on Oct 2017Verified Service
Great service!! Love the massage chairs and popcorn
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