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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by Scott W. on May 2018Verified Shopper
Will Never Buy A Car From Any Germain Dealership
The salesman showed my wife and I a damage 2016 Honda Pilot..They werent willing to discout the vehicle because of the damage. It was an immediate turn off for both of us. Germain should have repaired the damage first before showing it to us. Germain Honda of Dublin also ran 13 inguiries on my credit report without noticing me first to different banks and car loan companies to get the best interest rate..They should of asked me if I wanted to continue looking after 5 or 6.. Wasnt very happy with the experience that we received from Germain Honda of Dublin. I will never buy a car from any Germain dealership because we had a similar experience at Germain Ford too.More
by 2011 HYUNDAI GENESIS 3.8L Owner on Oct 2018Verified Service
Excellent service department and staff at Germain Lexus. Everyone was very professional and helpful.
by 2015 LEXUS ES 350 Owner on Sep 2018Verified Service
Good service. Done when promised.
by 2005 LEXUS RX 330 Owner on Sep 2018Verified Service
All of the people I dealt with answered all my questions, fixed things on my car that I asked them to, and just were overall professional and courteous. My car was finished in a timely manner and the waiting area was super comfortable!More
by 2015 LEXUS ES 350 Owner on Aug 2018Verified Service
The work was done in a timely manner.
by 2010 LEXUS ES 350 Owner on Aug 2018Verified Service
This was the most enjoyable service experience that I have ever encountered! My family was treated like royalty with doors held open for us, refreshment offered,and a streamlined greeting process. Jacob Eagle and the staff are to be commended making us feel important and welcome with an expedited service experience which left us feeling special as if we were your only customer.More
by 2015 LEXUS NX 200T Owner on Jun 2018Verified Service
Great service department ,
by 2014 LEXUS ES 350 Owner on May 2018Verified Service
Cole and his associates certainly deserve 5 stars for this one. They went above and beyond to ensure my service was taken care of properly. They got my car taken care of without my help.
by Marc S. on Apr 2018Verified Service
Excellent! Professional and friendly staff. Nice and clean waiting area.
by 2007 LEXUS ES 350 Owner on Mar 2018Verified Service
Very friendly sales reps that make customer feel valued, excellent services and other complimentary checks report.
by 2010 LEXUS IS350 Owner on Mar 2018Verified Service
Excellent service and staff
by 2012 LEXUS CT200H Owner on Mar 2018Verified Service
The dealer did a rapid replacement of the driver side half shaft when the axle but came loose. Took 4 hours and was back on the road. While hanging out at the dealership, I was able to get onto the WiFi to do some work and feast on complimentary snacks. The advisor was very helpful and was a steward for the repair to get it completed quickly.More
by 2005 LEXUS RX 330 Owner on Jan 2018Verified Service
Got us in and out in the same day. Work was done right and timely.
by 2015 LEXUS ES 350 Owner on Jan 2018Verified Service
All service done quickly, completely. Questions answered.
by 2010 LEXUS IS350 Owner on Jan 2018Verified Service
Awesome staff and really good service headache free
by 2015 LEXUS NX 200T Owner on Nov 2017Verified Service
Great, could not have gone any better.
by 2014 LEXUS ES 350 Owner on Oct 2017Verified Service
No time was wasted while service was performed. A very short time after arriving I had a loner and was on my way. Upon my return I was back in my own car in very few minutes.
by 2007 LEXUS LS 460 Owner on Sep 2017Verified Service
Andy, service advisor..great job !
by 2013 LEXUS CT200H Owner on Jul 2017Verified Service
As a first time customer to Germain Lexus. I felt special, and so deserving of my car of choice. The ambiance was great(even without cheese and wine). I will definitely bring my vehicle to Germain Lexus for service, or for any needs to my vehicle. Thanks for the special treatment and all the smiles!!!More
by 2008 MERCEDES-BENZ ML350 Owner on Jun 2017Verified Service
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