2 Used Vehicles at Fox Grand Traverse

Dealer Ratings & Reviews

Dealer Ratings & Reviews

by Jeffrey C. on May 2018Verified Shopper
Salesman failed to call me back in a timely manner on a truck I wanted to purchase
Drove a nice Chevy Silverado...liked it ALOT!! Told the salesman I was going to drive a couple more trucks in TC that day , he said he would call me back. He called me back 1.5 DAYS LATER!! I HAD ALREADY BOUGHT A NICE SILVERADO AT WILLIAMS CHEVROLET BY THEN....SALESMAN AT FOX GRAND TRAVERSE FAILED ME BIGTIME!!More
by 2017 FORD EXPEDITION LTD Owner on Oct 2018Verified Service
The repair was a little pricey , but they suggested a alternative which will be ok
by 2013 FORD FUSION S Owner on Sep 2018Verified Service
I've come to expect great service at Fox Ford, and they pleased me as usual.
by 2017 FORD EXPEDITION LTD Owner on Sep 2018Verified Service
Service was great, would recommend Fox Ford to outher people,
by 2016 FORD EDGE SEL AWD Owner on Sep 2018Verified Service
51 minutes in line behind 2 other vehicles is way too long to wait for a oil change at a Quick Lube
by 2012 FORD FLEX SEL Owner on Aug 2018Verified Service
will never return to this dealership was charged parts and labor that was not performed and parts not replaced.
by 1998 FORD F150 Owner on Aug 2018Verified Service
Seemed to be a very popular place. Great service and fast.
by 2016 FORD F150 SUPER CAB Owner on May 2018Verified Service
Great customer service and quick oil change.
by 2014 DODGE JOURNEY R/T Owner on May 2018Verified Service
horn and radio not working
by 2012 FORD EXPLORER XLT Owner on May 2018Verified Service
The 4 hour wait time was longer than expected due to difficulty in locating the problem with the traction sensor. Fortunately, the waiting room was comfortable, clean, and I enjoyed some down ttime reading and watching TV. Only complaint, It would have been helpful during this extended wait time, that I received at least hourly updates; otherwise, great service!More
by 2011 FORD ESCAPE XLT Owner on May 2018Verified Service
Always the best service. Never been unhappy with the service
by 2016 LINCOLN MKX RESERVE Owner on Apr 2018Verified Service
Hines Park Lincoln does everything right.
by 2007 FORD EXPEDITION EL LIMITED Owner on Mar 2018Verified Service
Had an Oil Control Valve (OCV) replaced. They worked quickly and provided me with a shuttle. However, the price was astronomical, $700 total, $500 which was just the labor!
by 2015 FORD F150 Owner on Mar 2018Verified Service
Good price and inspection
by 2013 FORD FUSION S Owner on Feb 2018Verified Service
I had very attentive and expert service at the quick service bay. I appreciate their courtesy and assistance very much.
by 2001 CADILLAC SEVILLE STS Owner on Feb 2018Verified Service
Great Detail Job. That is all.
by 2014 FORD F150 Owner on Oct 2017Verified Service
fast service. friendly and professional.
by Neal P. on Oct 2017Verified Service
The service and speed at which the work was completed was fine. The throttle body part had to come from California and it did arrive next day so that was great. The issue I had was with Mazda for not helping with the price of the part since the total repair was over $700 and I still had low mileage on the car! I have no complaints with the dealership which no longer sold Mazda's and therefore was not given preferential pricing which would have happened had it still had it Mazda dealership.More
by 2013 FORD FUSION S Owner on Sep 2017Verified Service
Once I had my car taken care of by my regular service advisor, Dave, everything was perfect, but didn't have a great help response when I'd taken my car in 2 days earlier for a faulty battery and Dave wasn't there. Had to leave my car all weekend and rent a vehicle.More
by 2008 FORD MUSTANG GT Owner on Sep 2017Verified Service
Did exactly what I requested and did it in a reasonable amount of time. I always deal with Fox Grand Traverse for just that reason.
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