INVENTORY
RATINGS & REVIEWS

2 Used Vehicles at Ewald's Hartford Ford

Dealer Ratings & Reviews

4.3
25 Verified Reviews
5 Star
64%
4 Star
24%
3 Star
0%
2 Star
4%
1 Star
8%

Dealer Ratings & Reviews

by 2017 FORD F150 SUPERCREW Owner on Oct 2018Verified Service
great service friendly and very helpful.
by 2016 FORD FIESTA SE Owner on Aug 2018Verified Service
It took 3 times to tell them oil change and tire rotation...then called my wife again to ask her if she wanted to upgrade to a tire balance...said she was due. So, 56. for an oil change with conventional oil is less then acceptable. Also, they cant even wash your car when in for service. Have been here a total of 4 times...not sure I'll be backMore
by 2012 FORD F150 Owner on May 2018Verified Service
Had strange issue with Heating/AC. Labor intensive repair requiring dashboard removal. Was very concerned this would open up rattles in a very well built, well appointed F150 FX4. The service department came thru! Not one rattle. Awesome job.More
by 2012 FORD F150 Owner on May 2018Verified Service
I don't understand how a frame could break with the sun roof, but it is working great now. There was a mixup on a loaner car that caused me to cancel a couple of appointments because of a 3.5 hour wait. Save that, would have been 5 stars. Appreciated the service manager and his efforts to get that rectified, too. He went above and beyond. Appreciated that!More
by 2016 FORD FIESTA SE Owner on Apr 2018Verified Service
Ewald provided quick service
by 2013 FORD ESCAPE SE Owner on Mar 2018Verified Service
They all ways do a great job
by 2015 FORD F150 Owner on Feb 2018Verified Service
Fast and friendly service, thanks!
by 2014 TOYOTA COR L/LE/LEPL/PR/S/SPL/PR Owner on Oct 2017Verified Service
Had tires from Tire Rack. Com put on here they do great job
by 2016 FORD FIESTA SE Owner on Aug 2017Verified Service
They took care of my shield quickly. I could've done myself in 3.5 seconds so the scheduling and trip was a bit of a hassle but I understand why I had to.
by 2016 FORD FIESTA SE Owner on Jul 2017Verified Service
Nina did a good job checking me in. I had to call back about a part needing to be replaced. I wasn't told it was ordered...and turns out it is on order and they will call me when it comes in. Maybe could've been a little more explanatory on the service they performed. My first time here, I will come back and try again.More
by 2012 FORD F150 Owner on May 2017Verified Service
Normal maintenance visit. All synthetic oil and lube, tire rotation and inspection. Still have a shifting issue with the truck. Was told they flashed the computer. So far, no improvement.
by 2012 FORD F150 Owner on May 2017Verified Service
by 2011 FORD F150 Owner on Mar 2017Verified Service
Service was great. Changed the anti-freeze too!
by 2013 FORD ESCAPE SE Owner on Dec 2016Verified Service
by 2012 FORD F150 Owner on Dec 2016Verified Service
They took care of the concerns I had and completed the maintenance professionally
by 2013 CADILLAC ATS LUXURY Owner on Dec 2016Verified Service
by 2013 CADILLAC ATS LUXURY Owner on Dec 2016Verified Service
by 2011 FORD F150 Owner on Aug 2016Verified Service
Great service,fast and friendly.
by 2000 FORD EXCURSION LIMITED Owner on Jun 2016Verified Service
I had made an online appointment choosing the $99.00 oil change for my deisel. I was charged 129.00 and told they nothing of the 99 price even though it was on their website. the service engine light was not turned off and on the inspection sheet items I knew were not checked although they said they did, I have a taillight and license bulbs needing to be replaced, the washer fluid was empty. This experience was not one of good service.More
by 2014 FORD F150 Owner on Jun 2016Verified Service
A lower control arm was replaced on the drivers side. It was very possible that the bent left rear axle was missed when the vehicle was either being sold or transferred to another sister dealership. (hum)
Loading cars...