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Dealer Ratings & Reviews

4.3
69 Verified Reviews
5 Star
71%
4 Star
7%
3 Star
10%
2 Star
3%
1 Star
9%

Dealer Ratings & Reviews

by 2014 DODGE CHALLENGER Owner on Sep 2018Verified Service
Very expensive service, for minual Job
by Bobby M. on Sep 2018Verified Service
Got me in and out on time. Very pleasant to work with Crown.
by 2017 RAM 1500 SLT Owner on Aug 2018Verified Service
service was ometed in a timely manner
by 2017 RAM LARAMIE Owner on Aug 2018Verified Service
Excellent service, even washed the truck when finished
by April C. on Aug 2018Verified Service
I had appointment but they didn't have part and I have to go back I rated so low Because if they didnt have the part why did they make appointment and I wasted time driving down to the dealership the customer service was great but scheduling appointments and not having parts kinda irritated meMore
by 2007 JEEP WRANGLER X Owner on Jul 2018Verified Service
Awesome job by the folks at Crown in and out with no problems.
by 2016 JEEP CHEROKEE LIMITED Owner on Jul 2018Verified Service
Excellent service. Perfect
by 2016 DODGE GRAND CARAVAN SE Owner on Jul 2018Verified Service
Excellent service and very courteous treatment by staff! I recommend this service department.
by 2014 RAM RAM TRUCK 1500 ST Owner on Jun 2018Verified Service
Go somewhere else if you can. They had our truck for 13 days and had several excuses over a sensor.
by 2014 RAM RAM TRUCK 1500 ST Owner on Jun 2018Verified Service
Not a good service department. Not really sure who's screw up it was and don't really care, but there was a lot of excuses and it took 13 days to get my truck back over a nitrogen sensor that cost $1000 to replace. Our service rep had no social skills.More
by 2006 DODGE CHARGER R/T Owner on Jun 2018Verified Service
it took a long time but they done a very good job. I will take my car back when its time for a oil change and whatever my car need. the people was very nice and helpful.
by 2008 DODGE RAM 1500 ST/SLT Owner on May 2018Verified Service
Very quick service, an very friendly. I will highly recommend them.
by 2011 CHRYSLER 200 LIMITED Owner on May 2018Verified Service
Great people!!! Great job!!!
by 2008 CHRYSLER 300 LX Owner on Apr 2018Verified Service
The vehicle did not pass emission, due to the check engine light not being present. Crown should have noticed this during the check point inspection. When I called the service advisor, He stated that He would call me back with a price on repairs. I never heard back from him.More
by 2017 DODGE CHARGER R/T 392 Owner on Mar 2018Verified Service
Never go to Crown again. First service on a new car. Had to pay 92 dollars an change for oil change. Very bad business! !!!
by 2016 JEEP CHEROKEE SPORT Owner on Mar 2018Verified Service
Crown did a good job and found the issue with my transmission. Under warranty!
by 2014 JEEP GRAND CHEROKEE LAREDO Owner on Feb 2018Verified Service
Emergency tire need and the staff at Crown were fantastic!
by 2012 CHRYSLER 300 LIMITED Owner on Feb 2018Verified Service
Good service but the mechanics left my cooling fan unplugged and my car started running hot! I looked under the hood and noticed the cooling fans werent plugged back in! Once I plugged it up the fans started running and my car is back to its normal temperatureMore
by 2011 DODGE NITRO SE Owner on Jan 2018Verified Service
Love them. They are so amazing.
by 2011 DODGE NITRO SE Owner on Jan 2018Verified Service
They was fast, friendly, and courteous. I loved going there.
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