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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by 2007 BUICK LACROSSE CXL Owner on Sep 2018Verified Service
Excellent service experience
by 2005 CHEVROLET SILVERADO K1500 Owner on Sep 2018Verified Service
Service rep was courteous and polite. Iwas kept up to date and thats a good thing.
by 2013 BUICK VERANO Owner on Sep 2018Verified Service
Kent was wonderful at the service station. I appreciated how quick my car was serviced. I also really appreciated he didn't try to up sale me on other parts or services for my car. That has happened before at other dealerships in town.More
by 1997 CHEVROLET K1500 Owner on Jul 2018Verified Service
Minor fix that took a lot of time to find
by 2007 BUICK LACROSSE CXL Owner on Jul 2018Verified Service
A great job as usual. Coughlin Service is always fast, friendly, and fair. Thanks for helping me keep my car in good shape!
by 1997 CHEVROLET K1500 Owner on Jul 2018Verified Service
Normal oil and lube nothing out of the norm
by 2007 BUICK LACROSSE CXL Owner on Jun 2018Verified Service
Great service! Prompt and friendly as usual! Keep up the great work!
by 1997 CHEVROLET K1500 Owner on Apr 2018Verified Service
Time 2days besides regular maintenance, steering gear, pitman arm, master cylinder, rear end seals and bearings, seals and gascate between transfer case and transmission also replaced. Labor a little high but appropriate.
by 2011 CHEVROLET MALIBU LTZ Owner on Mar 2018Verified Service
Very pleasant to deal with. Fast, clean, accurate work
by 2007 BUICK LACROSSE CXL Owner on Feb 2018Verified Service
I always have a great experience with Coughlin! Keep up the good work!
by 2013 CHEVROLET MALIBU 1LT W/EASSIST Owner on Jan 2018Verified Service
Great fast and professional
by 2010 LINCOLN MKS AWD Owner on Nov 2017Verified Service
Very poor customer service. Manager failed to respond to questions regarding service issues. Made incorrect diagnosis and has not responded to warranty questions. Needless to say, I will not be returning there.
by Charles H. on Oct 2017Verified Service
This was a check up of a previous repair no problem found
by Charles H. on Oct 2017Verified Service
I had a door that would not lock or unlock with key fob the repairs were fast accurate service at Coughlin GMC of Chillicothe, Ohio
by 1997 CHEVROLET K1500 Owner on Oct 2017Verified Service
Return visit from 08/23/2017 fuel pump working okay they replaced fuel sending unit at that time too. New sending not working, old one was working. Now said it's an electrical problem. Waiting for electrical schematics. Will call me back.More
by 2014 GMC SIERRA K1500 SLT Owner on Jul 2017Verified Service
The problem was found and parts ordered very quickly
by Charles H. on Jul 2017Verified Service
Bill Blanton, Service Manager and his staff were extremely helpful in repairing the air conditioning system in my 2014 GMC Sierra, they were punctual on the repairs and went the extra mile to make it right
by 2016 CHEVROLET SILVERADO K1500 LT Owner on Jul 2017Verified Service
Coughlin of chillicothe was great.
by 2014 DODGE CHARGER SXT Owner on May 2017Verified Service
by 2014 BUICK ENCLAVE Owner on May 2017Verified Service
i have over the years owned many vehicles from Mercedes to Ford as well as a fleet of over 75 company vehicles while i have received both good and bad service at many separate dealerships I must say that the courtesy and care offered to me in fixing the A/C performed by Coughlin of Chillicothe far exceeded that of most of the other dealerships. Especially since I didn't purchase the vehicle from them.More
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