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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by 2013 FORD ESCAPE SE Owner on Oct 2018Verified Service
I keep having problems with this vehicle and the dealership does nothing about it take my car there for them to keep it all day and do nothing
by 2017 FORD FUSION SE Owner on Aug 2018Verified Service
Friendly and professional service.
by 2017 FORD FUSION SE Owner on Jun 2018Verified Service
Professional and courteous.
by 2014 FORD FOCUS SE Owner on Jun 2018Verified Service
I was happy with the services performed and the new dealership is very nice. My problem was with the time I had to wait. I had an oil change, tire rotation, and alignment done and was told to expect a 2 hour wait. Almost 4 hours later the car was ready. I wish they had been clearer about how much time they needed so that I didn't waste my day waiting. They knew I was waitingMore
by 2016 FORD EXPLORER LIMITED Owner on Jun 2018Verified Service
Brought it in for a vibration check, they said its tires, bring it to the tire shop and they say its fine, bring it to another mechanic and they say its a drive shaft.
by 2016 FORD EXPLORER SPORT Owner on May 2018Verified Service
First time to this dealership. Service department was fantastic. Will be back !!
by 2017 FORD FUSION SE Owner on Mar 2018Verified Service
Took longer than originally promised. Kept updating and was done after the last update.
by 2017 FORD FUSION SE Owner on Feb 2018Verified Service
Completed all work in a timely, courteous, and professional manner.
by 2009 FORD FUSION SE Owner on Feb 2018Verified Service
Dealer fit me immediately, solved the suspension issue and repaired it quickly.
by 2013 FORD EXPLORER XLT Owner on Nov 2017Verified Service
As usual, I had a very good experience at Colonial Ford. They did everything and then some .
by 2011 FORD EDGE LIMITED Owner on Oct 2017Verified Service
Always great service at Colonial Ford in Plymouth, Ma.
by 2013 FORD EXPLORER XLT Owner on Jul 2017Verified Service
Was very satisfied with service today. I only had $100 and my car needed an oil change, tire rotation and an air filter. They made it work for me and my budget.
by 2013 DODGE GRAND CARAVAN SXT Owner on Jul 2017Verified Service
Routine maintenance check but found out later when weather got warmer and turned on AC it didn't work, would think that would have been checked to see if working properly
by 2013 FORD EXPLORER XLT Owner on Jun 2017Verified Service
All was good. The guys at Colonial Ford are very good
by 2004 FORD CROWN VICTORIA LX Owner on Apr 2017Verified Service
by 2014 FORD ESCAPE TITANIUM Owner on Mar 2017Verified Service
Great service as always.
by 2011 FORD FIESTA SE Owner on Jan 2017Verified Service
by 2010 FORD FOCUS SES Owner on Jan 2017Verified Service
by 2014 FORD ESCAPE TITANIUM Owner on Dec 2016Verified Service
Excellent service as usual
by 2013 FORD EXPLORER XLT Owner on Dec 2016Verified Service
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