73 Used Vehicles at Chapman BMW

2015 BMW 3 Series 328i
10 Photos
2016 BMW X5 xDrive50i
11 Photos
2017 BMW X3 sDrive28i
10 Photos
2016 BMW X3 sDrive28i
11 Photos
2018 BMW X1 xDrive28i
12 Photos
2018 BMW X3 xDrive30i
10 Photos
2018 BMW 4 Series 430i Gran Coupe
10 Photos
2016 BMW 3 Series 320i
10 Photos
2016 BMW X1 xDrive28i
12 Photos
2016 BMW X5 xDrive35i
11 Photos
2018 BMW 3 Series 330i xDrive Gran Turismo
11 Photos
2014 BMW 5 Series 535d xDrive
11 Photos
2018 BMW 4 Series 430i
11 Photos
2016 BMW 2 Series M235i
11 Photos
2015 BMW X5 xDrive50i
12 Photos
2018 BMW X1 xDrive28i
13 Photos
2016 BMW 3 Series 320i
10 Photos
2015 BMW 3 Series 328i
10 Photos
2016 BMW X5 xDrive35i
11 Photos
2018 BMW X5 xDrive35i
12 Photos
2018 BMW 4 Series 430i Gran Coupe
11 Photos
2018 BMW 4 Series 430i Gran Coupe
11 Photos
2015 BMW 3 Series 328i
11 Photos
2015 BMW 3 Series 320i
10 Photos
2015 BMW 3 Series 328i
10 Photos
Displaying 1 - 25 of 73 results

Dealer Ratings & Reviews

4.6
148 Verified Reviews
5 Star
80%
4 Star
10%
3 Star
5%
2 Star
1%
1 Star
4%

Dealer Ratings & Reviews

by Rob P. on Aug 2018Verified Shopper
Tom is a good guy
Tom wa s very helpful and responsive to all my Questions.......Thanks Tom
by 2013 BMW X6 XDRIVE35I Owner on Jan 2019Verified Service
Great service advisor that ensured everything was taken care of.
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your positive service experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2013 BMW 550I Owner on Dec 2018Verified Service
Chapman BMW always takes the best care for my car. My advisor, Vince Adams, is always helpful and professional. I am never let down when I bring my car in for service.
"undefined", responded to this review
Thank you for your review and for visiting Chapman for your service needs. We are happy to learn that Vince gave you such a good experience during your visit. Please let us know if there is anything else, we can do for you. Your Friends at Chapman BMW ChandlerMore
by 2015 BMW X1 SDRIVE28I Owner on Dec 2018Verified Service
Jeremy is my servic advisor he was great in keeping me informed he went out of his way in helping me with my extended warranty And he made sure I received to best service possible I highly recommend him
"undefined", responded to this review
Thank you for the positive recommendation! Jeremy is a valued team member and we will be sure to share your kind words. Customer service is our priority here at Chapman, and we are happy to hear of your wonderful experience. Please do not hesitate to reach out if you have any questions. Your Friends at Chapman BMW ChandlerMore
by 2011 BMW 550I Owner on Dec 2018Verified Service
Great service! I will go back to Chapman again for all my BMW Needs!!!
"undefined", responded to this review
We are happy to hear that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman BMW Chandler
by 2018 BMW 440I Owner on Dec 2018Verified Service
Awesome proactive service with great service staff.
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2012 BMW X5 XDRIVE50I Owner on Dec 2018Verified Service
Horrible customer service. When my service person wasnt available for important questions about the findings on my vehicle I requested to speak with anyone who could answer the questions. I was Denied the ability to speak with anyone else claiming my service person was the only person who had access to my information in the computer. I had to authorize services that I had no idea what I was agreeing to. I was denied again for updates on my vehicle while again my service person was unavailableMore
"undefined", responded to this review
Thank you for taking the time to share your experience with us. On behalf of Chapman BMW Chandler we would like to apologize that your visit was anything less than five stars. We strive to provide quality customer service to all our clients and to make sure you leave feeling as though all your questions and concerns were answered. Please contact me directly at 480-344-4202 so we can speak in more detail about your experience. Shane OHanrahan- General Manager Chapman BMW Chandler 480-344-420More
by 2011 BMW 328I Owner on Dec 2018Verified Service
Always professional and Service Advisor Dave is top notch .
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your positive experience with us, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by Edwin A. on Dec 2018Verified Service
Excellent Service as usual
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2016 BMW X4 XDRIVE 35I Owner on Dec 2018Verified Service
Excellent service as usual
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2015 BMW X5 XDRIVE35I Owner on Nov 2018Verified Service
Friendly curtious service.
"undefined", responded to this review
Thank you for the 4-stars! We appreciate you taking the time to share your positive experience. We look forward to serving you again. Your Friends at Chapman BMW
by 2011 BMW 328I Owner on Nov 2018Verified Service
Very professional dealer. Highly recommended
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW
by 2014 BMW 320I Owner on Nov 2018Verified Service
Always very friendly service advisor, no pressure.
"undefined", responded to this review
Thank you for the 4-stars! We appreciate you taking the time to share your experience and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2009 BMW 328I Owner on Nov 2018Verified Service
Good job. Very friendly staff.
"undefined", responded to this review
Margaret, Thank you for the 4-stars! We appreciate you taking the time to share your experience, we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2014 BMW X5 SDRIVE35I Owner on Nov 2018Verified Service
It was a good experience Especially the service consultant.
"undefined", responded to this review
Thank you for the 4-stars! We appreciate you taking the time to share your positive service experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2017 BMW 750 XI Owner on Nov 2018Verified Service
Everything went great and was completed in a very timely manner. I even received a loaner during the service time.
"undefined", responded to this review
Thank you for the wonderful review on your experience with our service department. We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW
by 2008 BMW X5 4.8I Owner on Oct 2018Verified Service
Felt accused of not taking care of my car, even though I called as soon as my warning light came on.
"undefined", responded to this review
We apologize that you had an negative experience at our dealership. Our goal is to ensure every customer has the best experience possible as we strive for excellent customer service. We appreciate you taking the time to leave your feedback so that we may be able to improve upon our service. Shane M. OHanrahan- General Manager Chapman BMW Chandler 480-344-4202More
by 2002 BMW M3 Owner on Oct 2018Verified Service
Great! Customer service was amazing and they took really good care of my car.
"undefined", responded to this review
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
by 2015 BMW X5 XDRIVE35I Owner on Sep 2018Verified Service
Awesome job and great customer service.
by 2011 BMW X5 XDRIVE50I Owner on Sep 2018Verified Service
Took the vehicle in not sure what happened but when I picked up my vehicle they had cracked my windshield and the car was smoking. I just wanted them to fix the recalls and came out with over a 4000 bill
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