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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by John W. on Aug 2018Verified Shopper
Good Experience Overall
Carbiz is a boutique dealer: they have a limited number of showrooms, but their selection of nicely appointed used cars is eye candy for the prospective buyer. They displayed many of their best available cars on the floor, so I suspect you need to go online and select the car(s) if you want for a test drive. Like many dealers, they have a service department. and they will buy your trade. I suspect your level of customer service will depend on the salesperson; mine did a hard sell on the extended warranty and kept rotating in and out of the manager's office. Their back office processing also seemed to run slower than one would expect. Nonetheless, Carbiz is definitely a reputable dealer, and I would keep them on your short list.More
by Robbi P. on Jun 2018Verified Shopper
Carfax big thumbs up
Informative supplied is a huge help. In my case one of the cars I was very interested in had 2 seemingly related repairs done followed by 'suspiciously' being traded immediately after. Could be wrong but red flag to me and I moved on.More
by Art B. on Jun 2018Verified Shopper
cumbersome process
although the initial site indicated the car was in Baltimore it was actually in Laurel and had ro be requested. was never told that it was available for test drive . Cars on lot do not have prices so each time one wants to know the price of a car or the milage it has to be looked up on the computerMore
by Thomas B. on May 2018Verified Shopper
Truly a No Pressure place to buy a quality vehicle.
My experience with Carbiz turned out to be much more pleasant than I had expected. The staff were very knowledgeable and the facility provides a really relaxing environment . And, all I can say about their vehicle inventory is a resounding WOWMore
by 2010 LEXUS ES 350 Owner on Oct 2018Verified Service
Service was very good!!! I appreciate the good customer service!!
by 2006 TOYOTA SIENNA XLE/XLE LIMITED Owner on Sep 2018Verified Service
NOT TO BE TRUSTED-LIARS-WILL NOT STAND BEHIND THEIR MISTAKES
by 2013 BMW 528XI Owner on Aug 2018Verified Service
Always a pleasure when I step into carbiz to purchase a vehicle Matthew P and the team always are ready and motivated to help eat the best deal and car and I appreciate it very well !
by 2014 FORD ESCAPE SE Owner on Aug 2018Verified Service
Good Service Nice Service
by Pat C. on Jul 2018Verified Service
Quick service and Satisfied customer
by 2012 FORD MUSTANG Owner on May 2018Verified Service
Great service and very nice staff
by 2006 AUDI A4 2.0T QUATTRO AWD Owner on Mar 2018Verified Service
Complete diagnostic service provided in detail.
by 2015 LEXUS RX 350 Owner on Feb 2018Verified Service
I love Carbiz that are hands down the best. Over purchased 4 vehicles from them
by 2015 CHEVROLET MALIBU LS Owner on Jan 2018Verified Service
salesman was good, but has yet to deliver a second key to the malibu.....still waiting for it.
by 2011 MERCEDES-BENZ ML350 BLUETEC Owner on Jan 2018Verified Service
I would just like to acknowledge the excellent and very professional service that I received from Carbiz dealership.
by Tom H. on Jan 2018Verified Service
The crew at the service department took great care of me!! They provided a loaner car while my vehicle was being serviced. A technician drove with me to help resolve a noise issue I was having also. Thankfully it was extremely minor. Everyone at CarBiz take customer service as a top priority!!!More
by Ejgoffice G. on Dec 2017Verified Service
I love their we'll take care of that attitude. Friendly and kind too. I had questions and they took the time to find the answers and help me understand my.
by Ejgoffice G. on Dec 2017Verified Service
These people are top notch!
by Tom H. on Dec 2017Verified Service
All services were performed.
by 2015 HONDA ACCORD EX-L Owner on Oct 2017Verified Service
The staff were friendly and helpful.
by 2010 LEXUS ES 350 Owner on Sep 2017Verified Service
Car Biz has always given me excellent service
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