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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by 2017 FORD EXPEDITION EL LIMITED Owner on Sep 2018Verified Service
Excellent dealership! Provide great service.
by 2017 FORD EXPEDITION EL LIMITED Owner on Sep 2018Verified Service
Excellent dealership! Bought our used Expedition from them. Found out it had a few problems... they fixed them and went out of their way to make us happy. Could not have asked for a better experience!
by 2014 FORD ESCAPE TITANIUM Owner on Aug 2018Verified Service
Took care of me and my car. Courteous and efficient.
by 2014 FORD ESCAPE TITANIUM Owner on Jul 2018Verified Service
Service was quick, efficient, and polite.
by 2013 FORD FUSION SE Owner on Jun 2018Verified Service
Bob Poynter Ford service is awful!!!! No communication wouldnt return calls etc. was told parts were backordered when it was the service centers software that caused my car to sit in the shop with the windows down for 3 months!!!
by 2013 FORD FUSION SE Owner on Jun 2018Verified Service
This place is awful. Had my car for three months kept telling me parts were on backorder for my cars recall and come to find out it was their own software that kept loading corrupt files on the main computer. Was told it would be made right that we were uncomfortable accepting the car back due to not knowing if there were still corrupt files on it. Came back the next day and were told sorry but cant help you anymore. Wouldnt even suggest for my worst enemy to go here!!!! Its awful!!!!!More
by 2013 FORD FUSION SE Owner on May 2018Verified Service
Terrible communication has now had my vehicle for over 2 months for what was supposed to be a 1-2 day repair.
by 2018 FORD F550 SUPER DUTY Owner on Feb 2018Verified Service
great service. friendly people at Bob pointer. they treat the customer right.
by 1997 MERCURY COUGAR XR7/30TH ANNIVERSA Owner on Feb 2018Verified Service
The tech went above and beyond!
by 2016 FORD EXPLORER XLT Owner on Sep 2017Verified Service
Bob Poynter Ford provided quick, professional, courteous, and polite service!
by 2008 FORD ESCAPE LIMITED Owner on Jun 2017Verified Service
Good work
by 2015 FORD ESCAPE SE Owner on May 2017Verified Service
Had trouble with car while traveling they were very helpful
by 2014 FORD ESCAPE TITANIUM Owner on Jan 2017Verified Service
by 2013 FORD F150 Owner on Nov 2015Verified Service
by 2009 NISSAN MAXIMA S/SV Owner on May 2015Verified Service
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