Bob Hook Chevrolet

4.6
106 Verified Reviews
9am - 8pm
Monday
9am - 8pm
Tuesday
9am - 8pm
Wednesday
9am - 8pm
Thursday
9am - 8pm
Friday
9am - 6:30pm
Saturday
9am - 5:30pm
Sunday
Closed
Show Full Business Hours

About the Dealership

Our "no-nonsense" Standards Virtually every car and truck dealer will tell you that they have great prices and value you as a customer, but few will back up their claims in writing. At Bob Hook Chevrolet, No-Nonsense is not a catch phrase. It is the way we do business. It s our core values and what you can expect from us. Below please find our 12 Bob Hook No-Nonsense standards, in writing: We don t play smoke and mirrors with deals. The deal presented to you will be transparent and understandable. You ll get a real price and a real payment. You will find that our advertising is clear and in plain language using only rebates that are available to all customers, not just members of a small special group. We have no high-markup, low-benefit add-ons like window etch, life insurance and electronic rustproofing. Here, you will not be asked to buy worthless "add-ons" for your car. And no addendums: You won t be asked to pay a market adjustment just because a vehicle is popular. We have salespeople who are incentivized to ensure your satisfaction. As you negotiate your purchase with one of our salespeople, you will quickly see that their objective is to have you be a valued customer for life, not just a sale for today. We do not conduct circus sales. No "key in the mail" sales, "off site tent sales, "repo sales or "free stuff for life" schemes. They only add to your cost one way or another. We only sell warranties accepted at other dealerships and service centers so you will not have to "pre pay" for a covered repair or have trouble getting service if you are out of town. And by the way, you will NOT have to follow unrealistic maintenance requirements at our shop to keep your warranty valid. We always stock certified used vehicles, as well as traditional used cars. Our used vehicles have Internet Market Value Pricing, meaning we ve already compared our price to every other vehicle available to give you a competitive price. Our Preferred Owner Program rewards you for every dollar spent on servicing your vehicle. Our Service Department is open 6 days a week, 7:30 a.m. to 6 p.m. (noon on Saturday), and we combine our shuttle service, loaner cars and rentals to make service more convenient for you. We are a Full Service dealership and can handle all of your automotive needs. We strive to be your one-stop solution for new Chevrolets, certified pre-owned vehicles, traditional used cars, new and used Commercial Trucks, Service and Collision Repair for all makes and models, and GM Parts. We have been Better Business Bureau A+ Accredited since 1963. Your satisfaction is important to us,and we want you to become part of our dealership family. Mr. Hook will be involved if there is ever an issue that you feel is unresolved. The name on our building is the same person you ll meet in our showroom. We are a third-generation, locally owned business that employs over 100 families and supports local charities like the Dream Factory of Louisville, YMCA Spirit Campaign, Twisted Pink, Angels in Disguise, and many more. Your "no-nonsense" car dealer!... Read More

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INVENTORY
RATINGS & REVIEWS

144 Used Vehicles at Bob Hook Chevrolet

2013 Chevrolet Silverado 1500 LTZ
28 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2017 Chevrolet Equinox Premier
28 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Buick Encore Convenience
30 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2017 Chevrolet Equinox Premier
28 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2017 Chevrolet Express 3500 LT
20 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2013 Chevrolet Camaro ZL1
29 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2018 Chevrolet Suburban LT
31 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2017 Chevrolet Impala Premier
28 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2018 Chevrolet Suburban LT
32 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2017 Nissan Altima SL
25 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2016 Chevrolet Colorado Z71
29 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 GMC Terrain SLE SLE-2
27 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Buick Encore Convenience
28 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2010 Chevrolet Cobalt LT LT1
22 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Chrysler Town & Country Touring L
33 Photos
SOLD
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2018 Hyundai Elantra Sport
29 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Chevrolet Traverse LTZ
32 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2017 Chevrolet Equinox LT LT1
27 Photos
PRICE DROP
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Ram ProMaster 2500
18 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Kia Optima LX
23 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2015 Chevrolet Equinox LS
5 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2016 Chevrolet Silverado 1500 LTZ
4 Photos
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2009 Ford F-250 FX4
4 Photos
NEWLY LISTED
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2018 Ford Transit Base
1 Photo
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
2013 Chevrolet Silverado 1500 LT
1 Photo
Location: Louisville, KY
Dealer Rating:
4.6
104 Verified Reviews
Displaying 1 - 25 of 144 results

Dealer Ratings & Reviews

4.6
106 Verified Reviews
5 Star
81%
4 Star
8%
3 Star
5%
2 Star
1%
1 Star
5%

Dealer Ratings & Reviews

by Greg L. on Oct 2018Verified Shopper
Energy and consistance
The car I was looking at was not in as good of condition as seen in online pics. Not willing to reduce price. The salesman was helpful when he was available but admitted he knew nothing about the car he was selling me.
by Greg L. on Oct 2018Verified Shopper
Energy and consistance
The car I was looking at was not in as good of condition as seen in online pics. Not willing to reduce price. The salesman was helpful when he was available but admitted he knew nothing about the car he was selling me.
by Jason B. on Sep 2018Verified Purchase
Purchased a vehicle
Salesman was very nice and went out of his way to make sure the vehicle was serviced and fixed properly. THANK YOU Jake
by Jason B. on Sep 2018Verified Purchase
Purchased a vehicle
Salesman was very nice and went out of his way to make sure the vehicle was serviced and fixed properly. THANK YOU Jake
by Stephen R. on Jul 2018Verified Purchase
What a great dealership, and awesome customer service!
What a great place and awesome customer service! After we had visited 7 other places, we called Bob Hook Chevrolet about a van. Spoke with Paula who is, hands down, the best sales person we have ever met. She was awsome and could answer every question we had, plus gave us some tips. An A star employee :-). Our whole experience with everyone we met was A+. I have not had a more pleasant, enjoyable experience at any other dealership. Cant say enough good things about this dealership. Next time we need a vehicle, we will be calling them first.More
by Robert R. on Jun 2018Verified Purchase
Carfax Baloney
Bought used truck from Bob Hook which seemed to run decent until day and 1/2 later and it started missing badly. Called salesman and he said bring in and let them look it. I knew it was used but was told it had been checked over. After week it was ready and ran good for another day than bad again. Called salesman and again he said to bring over for them to check and once I did sales manager said they would not even look at it unless I give them $150 and it didn't matter what salesman said. I told him they had it a week and didn't change anything. He said they didn't have mechanics that knew much about Dodge. Took to local mechanic in small country shop he diagnosed it and fixed it for $200. If you buy used from them have mechanic to check out and remember salesman don't have any say so.More
by Derrick M. on Jun 2018Verified Shopper
The car had already been sold
I went to look at a car, test drove it, and they ran a hard credit check. Then they told me that the car had already been sold. The sales man that assisted me was very polite and socialable.
by 2017 CHEVROLET EQUINOX PREMIER Owner on Nov 2018Verified Service
Everyone was great. Enjoyed seeing all the new cars and relaxing in the waiting room
by 2018 CHEVROLET BOLT EV LT Owner on Nov 2018Verified Service
Excellent. Easy to make the appointment and finishes on time.
by 2013 CHEVROLET EQUINOX LTZ Owner on Nov 2018Verified Service
Fast friendly service. Highly recommend Bob Hook service department.
by 2005 CHEVROLET COLORADO Owner on Nov 2018Verified Service
Excellent and above service ,not pushy.
by 2018 CHEVROLET MALIBU LS Owner on Oct 2018Verified Service
They always do a fantastic job! Very happy.
by 2018 CHEVROLET EQUINOX LT Owner on Oct 2018Verified Service
Great service. Very nice folks.
by 2013 CHEVROLET EQUINOX LTZ Owner on Oct 2018Verified Service
Very pleased with the service.
by 2014 CHEVROLET EQUINOX LS Owner on Oct 2018Verified Service
They did great job on my car. Fast service very friendly people.
by 2017 CHEVROLET IMPALA LTZ Owner on Oct 2018Verified Service
It was good got me in early and out before time
by 2018 CHEVROLET SILVERADO K1500 LTZ Owner on Oct 2018Verified Service
Great service department and on time
by Chares S. on Oct 2018Verified Service
Not good...................
by Chares S. on Oct 2018Verified Service
Not good. .................................
by 2018 CHEVROLET TRAVERSE LT Owner on Oct 2018Verified Service
Excellent service fro Bob Hook Chevrolet
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