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Dealer Ratings & Reviews

Dealer Ratings & Reviews

by 2013 FORD FUSION TITANIUM Owner on Oct 2018Verified Service
Basil Ford has the best mechanics and service department in this area
by 2013 FORD FUSION TITANIUM Owner on Oct 2018Verified Service
Basil Ford employees excellent mechanics and service writers who understand your needs
by 2013 FORD FUSION TITANIUM Owner on Oct 2018Verified Service
Basil Ford has the best service department in this immediate area
by 2013 FORD F150 Owner on Sep 2018Verified Service
Dropped off truck in the morning, and took the shuttle home... truck was done by late afternoon. Very happy with the service department.
by 2013 FORD FUSION TITANIUM Owner on Sep 2018Verified Service
Excellent service from Basil Ford again as usual thank you
by 2012 FORD ESCAPE LIMITED Owner on Sep 2018Verified Service
Super efficient service team
by 2013 FORD F150 Owner on Aug 2018Verified Service
Overall service experience was great.
by 2012 FORD ESCAPE LIMITED Owner on Aug 2018Verified Service
Andrew totally took care of me
by 2013 FORD EXPLORER XLT Owner on Aug 2018Verified Service
Great custumer service and great quaility
by 2016 FORD F150 Owner on Jul 2018Verified Service
They did a great job.. Was done quickly and professionally... Thanks
by 2014 FORD ESCAPE TITANIUM Owner on Jun 2018Verified Service
Car service was very busy and it appears to not have adequate service staffing to handle the customers. The time given to me was delayed by an hour but the service person Jose did give a discount on my bill.
by 2017 FORD ESCAPE SE Owner on May 2018Verified Service
Basil ford service department excellent, and they treated you great. Will always get my car service there at Basil Ford.
by 2011 FORD FIESTA SES Owner on May 2018Verified Service
After having my transmission repaired they gave me my car back with a broken latch & a dying battery w/o informing me or fixing their mistake! The day after returning my car the battery was dead & I was unable to give myself a jump because of the broken latch. After having it towed back it took an additional 4 days to get the car back. Then I had to return the car for the 3rd time because when I put my vehicle in park and turn off the car the car would signal car not in park. Worst Experience!More
by 2016 FORD F150 SUPER CAB Owner on Apr 2018Verified Service
Dave Bova in service is excellent to deal with, is a pleasure to deal with.
by 2013 FORD F150 Owner on Mar 2018Verified Service
Fast and friendly service, no appointments necessary, great prices! Will use Basil Ford for all needed service and warranty work!
by 2017 FORD ESCAPE SE Owner on Mar 2018Verified Service
Great people that work there at Basil ford
by 2017 FORD ESCAPE TITANIUM Owner on Mar 2018Verified Service
again a great job at bascil ford
by 2013 FORD FUSION TITANIUM Owner on Feb 2018Verified Service
Basil ford is by far the best ford dealership for service in this area
by 2012 FORD FUSION SEL AWD Owner on Feb 2018Verified Service
Mark was very helpful and super nice
by Deborah H. on Feb 2018Verified Service
Basil Ford Resale on Walden always provides outstanding service. They keep me up to date on what my vehicle needs, how long it will take, whats covered under my extended warranty. Communication is outstanding as well as the serviceMore
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