1 Used Vehicles at Barrett Motors Cars

Dealer Ratings & Reviews

4.7
23 Verified Reviews
5 Star
83%
4 Star
9%
3 Star
4%
2 Star
0%
1 Star
4%

Dealer Ratings & Reviews

by 2015 MASERATI GHIBLI S Q4 Owner on Sep 2018Verified Service
They did nothing and the appointment takes me 4 weeks and finally they said we dont have a loaner for you?!! Also they charged me for arm control parts and labor, and I just find out that these things is under warranty coverage!! And the alignments there is cost $400 But here in Tennessee is $245 !! They are absolutely different I dont know how they could that Even tho they said we are only 3 works in Maserati, here there are only one guy and he did what I ask real quick thats it I thinkMore
by 2017 JAGUAR XE PREMIUM Owner on Sep 2018Verified Service
This Car Fax is for the wrong car. The mileage of my car started at 21000.
by 2018 ALFA ROMEO GIULIA TI Owner on Aug 2018Verified Service
Great car buying experience
by 2017 ALFA ROMEO GIULIA Owner on Aug 2018Verified Service
Excellent dealer for service.
by 2013 JAGUAR XJ Owner on Apr 2018Verified Service
The service There was great, will be taking my vehicle back again
by 2013 JAGUAR XF Owner on Mar 2018Verified Service
Steve Flores did an excellent job. Took care of my air bag recall that I was not aware of and repaired my under body cover at a very resonable price. Very satisfied.
by Rick S. on Feb 2018Verified Service
I always get the best service from these guys. I wouldn't think of going anywhere else.
by 2013 JAGUAR XF Owner on Sep 2017Verified Service
Excellant service as always
by 2015 MASERATI GHIBLI Owner on Sep 2017Verified Service
Excellent service! They accidentally broke my windshield when my car was in for service. But they replaced my windshield right away. Recommend this dealer
by Rick S. on May 2017Verified Service
by Rick S. on May 2017Verified Service
by 2011 JAGUAR XF PREMIUM Owner on May 2017Verified Service
Overall great experience however... After getting my oil change, I didn't get an updated sticker with the next mileage for the next oil change. The oversight did make me wonder if my oil was indeed changed. Also I would have liked to have the updated sticker as a reminder of when my next oil change will need to be performed.More
by 2011 JAGUAR XF PREMIUM Owner on May 2017Verified Service
Love the trunk moulding
by 2013 JAGUAR XF Owner on Oct 2016Verified Service
took too long to dianose a bad starter
by 2013 JAGUAR XF Owner on Aug 2016Verified Service
As usual this dealership is Outstanding . My car was brought up to specs.The loaner was a big plus and the service writer Erin Cooley is the best. I was kept up to date and nothing was done without first consulting with me .
by 2010 JAGUAR XF SUPERCHARGED Owner on Jul 2016Verified Service
Barrett always does a GREAT Job on the service/repair work they perform. the only reason they do not get a 5 Star rating from me is do to the fact the have changed on how they handle loaner cars. This new program goes thru Enterprise rental cars and they are TERRIBLE!! The service reps are not knowledgeable or friendly like Barretts. I prefer Barrett.More
by 2006 JAGUAR XJ8 L Owner on May 2016Verified Service
by 2006 JAGUAR XJ8 L Owner on May 2016Verified Service
by 2006 JAGUAR XJ8 L Owner on May 2016Verified Service
by 2013 JAGUAR XF Owner on Nov 2015Verified Service
Sonya the service writer is the most knowledgeable Tech that I have met.Very courtiouse I was treated like a welcome customer. Brought my Jag up to date on recalls and even did a fantastic car wash. Left very satisfied.
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