91 Used Vehicles at BMW of Rochester

2018 BMW X2 xDrive28i
37 Photos
2016 Lincoln MKX Reserve
41 Photos
2016 BMW X5 xDrive50i
40 Photos
PRICE DROP
2015 BMW 5 Series 550i xDrive
41 Photos
2018 BMW 3 Series 320i xDrive
34 Photos
2018 BMW X2 xDrive28i
31 Photos
2015 Audi Q7 Premium Plus
44 Photos
2018 BMW X3 xDrive30i
36 Photos
2018 BMW X2 sDrive28i
37 Photos
2018 BMW X5 xDrive35i
37 Photos
2018 BMW X2 xDrive28i
37 Photos
2018 BMW X2 xDrive28i
36 Photos
NEWLY LISTED
2018 BMW 4 Series 430i xDrive Gran Coupe
39 Photos
2018 BMW X5 xDrive35i
40 Photos
PRICE DROP
2013 Lexus ES 350
42 Photos
PRICE DROP
2017 BMW 2 Series 230i xDrive
38 Photos
2014 Mazda Mazda3 s Grand Touring
45 Photos
2018 BMW 5 Series M550i xDrive
37 Photos
2016 BMW 4 Series 435i xDrive
33 Photos
2017 BMW X5 xDrive35i
36 Photos
2016 BMW X5 xDrive35i
36 Photos
2016 BMW 4 Series 428i xDrive
40 Photos
PRICE DROP
2018 BMW X4 M40i
37 Photos
2018 BMW 6 Series 640i xDrive Gran Turismo
38 Photos
NEWLY LISTED
2016 BMW 4 Series 428i xDrive Gran Coupe
24 Photos
Displaying 1 - 25 of 91 results

Dealer Ratings & Reviews

Dealer Ratings & Reviews

by 2014 BMW 528XI Owner on Oct 2018Verified Service
Service was exceptional given that the work needed was the result of an emergency and the staff could not have been more understanding or accommodating. The BMW service staff truly are ambassadors for the West Herr family of dealerships. I truly felt like I was given the Ritz Carlton experience and am most grateful.More
by 2006 BMW M3 Owner on Oct 2018Verified Service
Great service and the car was spotless after the service.
by 2011 BMW 328XI SULEV Owner on Aug 2018Verified Service
My experience at BMW Rochester was wonderful, great conversations, great service, quality people! My loaner 2018 BMW X3 was Gorgeous and amazing... loved everything about it! I will be back there for service and repairs for sure!
by 2011 BMW X5 XDRIVE35D Owner on Jul 2018Verified Service
Driver Airbag recal performed. Done quickly
by 2010 BMW 528XI Owner on Jul 2018Verified Service
Job well done! Everything went like clockwork and the loaner was appreciated!
by 2006 BMW 330XI Owner on Jul 2018Verified Service
Fast and excellent service !
by 2008 BMW 328XI Owner on Apr 2018Verified Service
Replace the oil gas cab due to misplace at delta location.
by 2010 BMW 550I Owner on Apr 2018Verified Service
went above and beyond. thank you!
by 2006 BMW X5 4.4I Owner on Mar 2018Verified Service
Scott yokel the service adviser was great
by 2013 BMW 328XI SULEV Owner on Feb 2018Verified Service
The service was awesome - friendly and fast.
by 2013 BMW X5 XDRIVE50I Owner on Feb 2018Verified Service
Three separate service issues and three consecutive fails. Fool me once, shame on you. Fool me twice, shame on me. Fool me three times.... give a break... how can you screw up three consecutive times? I have literally had to go to Towne BMW in Buffalo thee times for each issue that Rochester BMW could not handle. Unreal.More
by 2006 BMW X3 3.0 Owner on Jan 2018Verified Service
Excellent customer service.
by 2011 BMW X5 XDRIVE50I Owner on Jan 2018Verified Service
Outstanding communications and service.
by 2011 BMW X5 XDRIVE50I Owner on Oct 2017Verified Service
Amazingly good service in an outstanding facility.
by 2012 BMW 535XI Owner on Sep 2017Verified Service
Job was done right the first time. Communication was a bit lacking but atleast I didn't have to go back because it wasn't done right.
by 2012 BMW 535XI Owner on Sep 2017Verified Service
Had to wait 2 weeks to get the car in. If i needed a loaner 3-4 weeks. They fixed what was wrong with it. They didn't go above and beyond by any means but the job got done.
by 2003 BMW M3 Owner on Sep 2017Verified Service
Poor communication and took over a week to get my car back that should have been ready within 3 days. At least I was able to get a loaner vehicle.
by 2011 BMW X5 XDRIVE35D Owner on Aug 2017Verified Service
BMW was able to honor scr active tank replacement after the 120k mile cutoff after some legwork. Thank you!
by 2014 BMW 328XI SULEV Owner on Aug 2017Verified Service
Great Customer Service! Car specialist takes time to explain any issues and shares full reports on the car! They zeroed in on the problem right away and fixed it! Car is 100% perfect! Thanks Rick at BMW of Rochester!
by 2011 ACURA TSX Owner on Aug 2017Verified Service
The car had a non-functional AC when I bought it. I should have mentioned it after the test drive but it slipped my mind. Dealer promptly fit the car into a busy schedule to try to charge it and unstick a valve. It was fine for a week then died. The dealer again took it back but not without some difficulty. Poor communication between sales and service. They took it to an Acura Dealer and in four days those guys found a leak and replaced a line. Better service from Acura dealer.More
Loading cars...