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Safety and Reliability Ratings > 2003 > Mercedes-benz > E CLASS

2003 MERCEDES-BENZ E320 4MATIC AWD
Station Wagon
All wheel drive


CARFAX has collected the industry's leading used car safety and reliability ratings into one, convenient report. With this report, you'll know the safety and reliability of your next used car. All information presented in this report is specific to the 2003 MERCEDES-BENZ E320 4MATIC AWD. Please view the CARFAX Vehicle History Report for the detailed history of a specific used MERCEDES-BENZ.

 

CARFAX Safety Section One  Safety:

This information will help you select a vehicle model that meets your expectations for safety and security.

CARFAX Safety Section Two  Reliability:

Use this information to check how reliable a vehicle model is before you buy.


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NHTSA Crash Test Results National Highway Traffic and Safety Administration
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Frontal Crash: Rating:   NHTSA Five Star Legend
Driver Rating 4 of 5  
Passenger Rating 4 of 5  
Side Crash: Rating:  
Front Seat Rating 5 of 5  
Rear Seat Rating 5 of 5  
Rollover Resistance: Rating:  
Rollover Resistance Rating 5 of 5  

The National Highway Traffic Safety Administration (NHTSA) provides 3 different ratings - full-width frontal crash test , side impact crash test , and rollover resistance . The frontal crash test indicates how well the safety features and restraints will protect an occupant in a head-on collision. The side-impact test conveys the chance of a severe chest injury, while the rollover resistance rating estimates the risk of rolling over in a single vehicle crash. Go to NHTSA to learn more about these results.


IIHS Crash Test Results Highway Loss Data Institute
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IIHS Crash Test Results for the 2003 MERCEDES-BENZ E320 4MATIC AWD are not available in CARFAX Safety & Reliability Ratings.




Low-Speed Damage Repair Highway Loss Data Institute
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Front Crash Description: Front Crash Cost:
Front into flat barrier $ 691
Front into angle barrier $ 978
Rear Crash Description: Rear Crash Cost:
Rear into flat barrier $ 586
Rear into pole $ 2944
Average Damage Per Test $ 1300

Insurance Institute for Highway Safety (IIHS) conducts four 5 mph crash tests to assess bumper performance. These results convey how well this 2003 MERCEDES-BENZ E320 4MATIC AWD bumpers will protect the car body from damage in low-speed collisions. The low-speed damage repair costs for this 2003 MERCEDES-BENZ E320 4MATIC AWD were obtained from the Insurance Institute for Highway Safety, Highway Loss Data Institute. Learn more about these results.


Injury, Collision, & Theft Indicators Highway Loss Data Institute
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The Insurance Institute for Highway Safety (IIHS) does not provide injury, collision or theft information for this 2003 MERCEDES-BENZ E320 4MATIC AWD .

Index: Score: Rating:
Injury Index No data from HLDI No data from HLDI
Collision Index No data from HLDI No data from HLDI
Theft Index No data from HLDI No data from HLDI


These scores are stated in relative terms, with 100 being the average for all cars in each category. Scores greater than 100 represent higher risk in each category. For example, an injury indicator score of 122 means that a passenger in this model is 22% more likely to be injured in an accident. Injury, collision, and theft indicators are provided by the Insurance Institute for Highway Safety, Highway Loss Data Institute.



Safety Recalls
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NHTSA Safety Recalls:
Important: The following recalls were issued for the 2003 MERCEDES-BENZ E320 4MATIC AWD by the National Highway Traffic and Safety Administration (NHTSA). To find out if a specific 2003 MERCEDES-BENZ E320 4MATIC AWD still has open recalls that require repair, CARFAX recommends contacting an authorized dealership for more information.

Recall date: Not reported
Units potentially affected: 554
NHTSA campaign number: 03V289000
Defective part or component: STEERING
Description: On certain passenger vehicles, the nut on the bolt which connects the steering gear to the steering coupling may not be tightened correctly. The loosening of the nut could result in a slipping of the connection over time, increasing the risk of a crash. Dealers will inspect the vehicles and tighten the nut on the bolt if necessary. Owner notification is expected to begin during August or September 2003. Owners should contact Mercedes-Benz at 1-800-367-6372.
Recall date: Not reported
Units potentially affected: 204,000
NHTSA campaign number: 05V133000
Defective part or component: SERVICE BRAKES, HYDRAULIC
Description: On certain vehicles, the Sensotronic Brake Control (SBC) system may prematurely shift to the hydraulic back-up function mode, due to deterioration of the wiring harness connection, or due to premature failure of the hydraulic pump. In the hydraulic back-up mode, the driver has braking power sufficient to stop the vehicle, although greater brake pedal pressure is required and the brake pedal travel will be noticeably longer. Dealers will install a bracket and replacement ground wire to the sbc pump unit on all vehicles. Additionally dealers will inspect and replace the SBC pump unit in SL vehicles produced during a limited production period. The manufacturer has not yet provided an owner notification schedule. Owners may contact Mercedes Benz at 1-800-367-6372.


This 2003 MERCEDES-BENZ E320 4MATIC AWD safety recall information was provided by the Insurance Institute for Highway Safety, Highway Data Loss Institute and is derived from the National Highway Traffic and Safety Administration list of safety recalls. Please call the National Highway Traffic and Safety Administration Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) to report safety defects or to obtain information on cars, trucks, child seats, and highway or traffic safety. CARFAX does not review, validate or edit the information and statements provided by the National Highway Traffic and Saftey Administration, which do not represent the opinion of CARFAX.



Looking at a Specific 2003 MERCEDES-BENZ E320 4MATIC AWD?
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J.D. Power Ratings
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Ownership: Rating:
Initial Ratings (up to 1 year)  
Overall Quality Rating 2.5 of 5
  Mechanical Quality Rating 2.5 of 5
  Feature and Accessory Quality Rating 2 of 5
  Body and Interior Quality Rating 5 of 5
Overall Appeal Rating 5 of 5
  Performance Rating 5 of 5
  Comfort Rating 4.5 of 5
  Feature and Instrument Panel Rating 4.5 of 5
  Style Rating 5 of 5
Midterm Ratings (1-3 Years)  
  Mechanical Reliability No data from source
  Feature and Accessory Reliability No data from source
  Body and Interior Reliability No data from source
Long Term Ratings (3-5 Years)  
Overall Dependability Rating 2.5 of 5
  Mechanical Dependability Rating 3 of 5
  Feature and Accessory Dependability Rating 2 of 5
  Body and Interior Dependability Rating 4.5 of 5

J.D. Power and Associates uses selected highlights from the firm's quality and customer satisfaction syndicated studies to create the Power Ratings at the model-level. These ratings and awards are based on model rankings within each vehicle segment, whereas Power Circle Ratings compare all models across segments.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the JDPA content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.



Identifix Reliability Ratings
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Category: Comments: Rating:
Engine An occasional problem on this vehicle is failure of the Mass Air Flow Sensor. The cost to repair the Mass Air Flow Sensor is estimated at $338 for parts and $58.50 for labor. All prices are estimates based on $65 per flat-rate hour and do not include diagnostic time or any applicable sales tax. Moderate Problems
Transmission & Driveline Infrequent problems reported, all with low repair costs Minimal Problems
Steering & Suspension Infrequent problems reported, all with low repair costs Minimal Problems
Brakes Infrequent problems reported, all with low repair costs Minimal Problems
Heating & Air Conditioning Infrequent problems reported, all with low repair costs Minimal Problems
Starting & Charging Infrequent problems reported, all with low repair costs Minimal Problems
Accessories Infrequent problems reported, all with low repair costs Minimal Problems
Identifix Legend


This 2003 MERCEDES-BENZ E CLASS reliability information was provided by Identifix. Identifix is the nation's largest technical support service for the aftermarket auto repair industry. CARFAX does not review, validate or edit the information and statements provided by Identifix, which do not represent the opinion of CARFAX.



Intellichoice Cost of Ownership & Value Rating Intellichoice
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Cost of Ownership (2003 - 2007):
Category:    E320 AWD 4 Dr Wagon:
Depreciation $23,517
Financing $7,092
Insurance $7,635
State Fees $753
Fuel $4,904
Maintenance $1,354
Repairs $1,471
Total 5-Year Ownership Cost $46,726

Ownership costs are the costs to purchase and operate a vehicle over a period of time. Understanding these costs can save you money and help you make a wiser financial decision when it comes time to select a vehicle. Intellichoice is one of the leading providers of automotive information in the U.S.

Original Manufacturer Warranty
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Coverage: Years/Mileage:
Basic 4 years or 50,000 miles  
Drivetrain 4 years or 50,000 miles  
Emissions 2 years or 24,000 miles  
Corrosion 4 years or 50,000 miles  
Transferable Transferable: no cost, unlimited owners covered.  
Roadside Assistance Roadside assistance provided to all owners.  
Safety Belt & Inflatable Restraint No data from source  
Specific Components 8 years or 80,000 miles  
Notes: Manufacturer covers emissions components under basic warranty. Emissions coverage may vary by state. Refer to owners manual for specific details. Transferable: no cost, unlimited owners covered. Roadside assistance provided to all owners. Basic warranty includes tires, batteries, and adjustments. Free maintenance included, wear and tear items are not covered.  

This 2003 MERCEDES-BENZ E320 4MATIC AWD warranty information has been provided by J&L Warranty Pros.


New Car Test Drive Review
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Category: Review:
Summary:

Moving toward the head of the class.
By J.P. Vettraino, NewCarTestDrive.com

The appeal of a mid-size luxury sedan lies in a combination of safety, luxury, practicality, sportiness, status, and cost of operation that no other category can match.

The Mercedes-Benz E-Class has always been a benchmark in the class. The all-new 2003 edition raises the bar.

If Mercedes intends to return the E-Class to the top of its sales chart, we're betting the company succeeds. In nearly every respect this is the best E-Class ever.

Overview:

The Mercedes-Benz E-Class cars have been re-engineered from the axles up for the 2003 model year. Mercedes has redefined its traditional best seller with loads of new technology, a sensuously athletic new look and more youthful, vigorous driving dynamics.

The E-Class has never been the biggest, fastest nor most technically sophisticated of the Mercedes-Benz cars, but it is surely the most recognizable Mercedes in the world. The company's mid-line E-Class luxury sedan is a fixture from Burbank to Berlin to Baghdad.

The E-Class was knocked from the top of Mercedes' U.S. sales chart in 2001 for the first time ever, replaced by the compact C-Class sedan and coupe. The switch, more than likely, is an anomaly. Since World War II, the E-Class has accounted for nearly half of Mercedes' worldwide sales. Without major updates since 1995, the outgoing E-Class might have grown stale in the buying public's eye, and it still averaged 50,000 sales annually for the past five years.

The importance of the E-Class in Mercedes' lineup brings an important benefit for consumers: The company spent four full years and nearly $2 billion developing the all-new 2003 model. By any measure, that's serious investment. Clearly, the company in Stuttgart is flexing its muscles for a real show of force. It appears BMW and Audi have cause for concern here.

Read the complete 2003 Mercedes-Benz E-Class review

© 2002 NewCarTestDrive.com

CARFAX does not review, validate or edit the information and statements provided by NewCarTestDrive.com, which do not represent the opinion of CARFAX.



Awards
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View awardees recognized by Kelley Blue Book, Edmunds.com, Polk Automotive, and J.D. Power and Associates.



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