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Safety and Reliability Ratings > 2002 > Toyota > HIGHLANDER

2002 TOYOTA HIGHLANDER
4 Dr. Wagon/Sport Utility
Front wheel drive


CARFAX has collected the industry's leading used car safety and reliability ratings into one, convenient report. With this report, you'll know the safety and reliability of your next used car. All information presented in this report is specific to the 2002 TOYOTA HIGHLANDER. Please view the CARFAX Vehicle History Report for the detailed history of a specific used TOYOTA.

 

CARFAX Safety Section One  Safety:

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CARFAX Safety Section Two  Reliability:

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NHTSA Crash Test Results National Highway Traffic and Safety Administration
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Frontal Crash: Rating:   NHTSA Five Star Legend
Driver Rating 4 of 5  
Passenger Rating 4 of 5  
Side Crash: Rating:  
Front Seat Rating 4 of 5  
Rear Seat Rating 5 of 5  
Rollover Resistance: Rating:  
Rollover Resistance Rating 3 of 5  

The National Highway Traffic Safety Administration (NHTSA) provides 3 different ratings - full-width frontal crash test , side impact crash test , and rollover resistance . The frontal crash test indicates how well the safety features and restraints will protect an occupant in a head-on collision. The side-impact test conveys the chance of a severe chest injury, while the rollover resistance rating estimates the risk of rolling over in a single vehicle crash. Go to NHTSA to learn more about these results.


IIHS Crash Test Results Highway Loss Data Institute
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Frontal Offset Crash Test Rating:   4 star legend
Overall Evaluation   G
Structure/Safety Cage   G
Injury Measures  
Head/Neck   A
Chest   G
Leg/foot, left   G
Leg/foot, right   A
Restraints/dummy kinematics   G
Important: Frontal crash test ratings can be compared only among vehicles of similar weight. <p>The Toyota Highlander was introduced in the 2001 model year.</p> Dummy movement was well controlled. During rebound, the dummy's head hit the head restraint and then moved forward and grazed the grab handle above the driver door. Measures taken from the neck and chest indicate low risk of injuries to these body regions in a crash of this severity. A high head acceleration occurred when the dummy's head hit the steering wheel through the airbag, indicating that injuries to the head would be possible. Forces on the right tibia indicate that injuries to the lower leg would be possible. 2001 Toyota Highlander 4wd 3880 none 107 184 72 3.0 L V6 18 22

Crash Tested Vehicle: Details | Vehicle Specifications

Insurance Institute for Highway Safety (IIHS) uses frontal offset and side impact crash tests to estimate the crashworthiness of a vehicle. These results are good indicators of how a frontal and side impact can structurally impact a 2002 TOYOTA HIGHLANDER . The crashworthiness data for this 2002 TOYOTA HIGHLANDER was provided by the Insurance Institute for Highway Safety, Highway Loss Data Institute. Learn more about these crash test results.



Low-Speed Damage Repair Highway Loss Data Institute
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Front Crash Description: Front Crash Cost:
Front into flat barrier   Not tested by IIHS
Front into angle barrier   Not tested by IIHS
Rear Crash Description: Rear Crash Cost:
Rear into flat barrier   Not tested by IIHS
Rear into pole   Not tested by IIHS
Average Damage Per Test   Not tested by IIHS

Insurance Institute for Highway Safety (IIHS) conducts four 5 mph crash tests to assess bumper performance. These results convey how well this 2002 TOYOTA HIGHLANDER bumpers will protect the car body from damage in low-speed collisions. Low-speed damage repair costs are obtained from the Insurance Institute for Highway Safety, Highway Loss Data Institute.


Injury, Collision, & Theft Indicators Highway Loss Data Institute
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Index: Score: Rating:
Injury Index 73 Better than average
Collision Index 59 Substantially better than average
Theft Index 45 Better than average


These scores are stated in relative terms, with 100 being the average for all cars in each category. Scores greater than 100 represent higher risk in each category. For example, an injury indicator score of 122 means that a passenger in this model is 22% more likely to be injured in an accident. The injury, collision, and theft indicators for this 2002 TOYOTA HIGHLANDER are provided by the Insurance Institute for Highway Safety, Highway Loss Data Institute. Learn more about these results.



Safety Recalls
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NHTSA Safety Recalls:
Important: The following recalls were issued for the 2002 TOYOTA HIGHLANDER by the National Highway Traffic and Safety Administration (NHTSA). To find out if a specific 2002 TOYOTA HIGHLANDER still has open recalls that require repair, CARFAX recommends contacting an authorized dealership for more information.

Recall date: Not reported
Units potentially affected: 154,593
NHTSA campaign number: 02V208000
Defective part or component: FUEL:FUEL TANK ASSEMBLY:ATTACHMENTS
Description: On sport utility vehicles, there is a breather hose that attaches to the nozzle of the on-board refueling vapor recovery (ORVR) valve, which is located on the topside of the fuel tank. The breather hose is attached with a clamp, whose ""tabs"" face in the upward direction. When the vehicle was crashed under the New Car Assessment Program (NCAP) test (i.e., 35 mph frontal barrier crash), the clamp ""tabs"" contacted the underside of the body due to movement of the fuel tank, causing the nozzle to break. In the worst case, nozzle breakage could result in fuel leakage if the vehicle rolls-over after a high speed frontal crash. Dealers will rotate the specified clamp. Owner notification is expected to begin during September 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Toyota at 1-800-331-4331.
Recall date: Not reported
Units potentially affected: 366,572
NHTSA campaign number: 04V181000
Defective part or component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Description: Certain sport utility vehicles have a child protection lock (CPL) system on both of the rear side doors. When an operator of the vehicle closes the door very hard with the CPL lever in the lock position, there is a possibility that the lever may contact the body panel, due to insufficient clearance between the CPL lever and the body panel, causing the CPL lever to move into the unlock position. This condition could allow the door to be opened with the inside while the operator believes that the CPL was activated. Dealers will shorten the CPL lever. Owner notification is expected to begin during May 2004. Owners should contact Toyota at 1-800-331-4331.


This 2002 TOYOTA HIGHLANDER safety recall information was provided by the Insurance Institute for Highway Safety, Highway Data Loss Institute and is derived from the National Highway Traffic and Safety Administration list of safety recalls. Please call the National Highway Traffic and Safety Administration Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) to report safety defects or to obtain information on cars, trucks, child seats, and highway or traffic safety. CARFAX does not review, validate or edit the information and statements provided by the National Highway Traffic and Saftey Administration, which do not represent the opinion of CARFAX.



Looking at a Specific 2002 TOYOTA HIGHLANDER?
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J.D. Power Ratings
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Ownership: Rating:
Initial Ratings (up to 1 year)  
Overall Quality Rating 5 of 5
  Mechanical Quality Rating 5 of 5
  Feature and Accessory Quality Rating 4.5 of 5
  Body and Interior Quality Rating 4 of 5
Overall Appeal Rating 3.5 of 5
  Performance Rating 3.5 of 5
  Comfort Rating 4.5 of 5
  Feature and Instrument Panel Rating 3.5 of 5
  Style Rating 3 of 5
Midterm Ratings (1-3 Years)  
  Mechanical Reliability No data from source
  Feature and Accessory Reliability No data from source
  Body and Interior Reliability No data from source
Long Term Ratings (3-5 Years)  
Overall Dependability Rating 4 of 5
  Mechanical Dependability Rating 4.5 of 5
  Feature and Accessory Dependability Rating 3.5 of 5
  Body and Interior Dependability Rating 2.5 of 5

J.D. Power and Associates uses selected highlights from the firm's quality and customer satisfaction syndicated studies to create the Power Ratings at the model-level. These ratings and awards are based on model rankings within each vehicle segment, whereas Power Circle Ratings compare all models across segments.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the JDPA content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.



Identifix Reliability Ratings
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Category: Comments: Rating:
Engine Occasional problems on this vehicle are failures of the Evaporative (EVAP) Emission system and the Engine. Failures of the EVAP system will cause the Check Engine Light to illuminate. The common failure of the Engine is excessive oil usage caused by engine oil gelling. However, when proper maintenance schedules for oil changes are followed, oil gelling should not occur. Lexus has issued an 8 year unlimited mileage goodwill repair for this condition. The cost for parts to repair the EVAP system can range from $88.00 - $350.00 while labor can range from $19.50 - $65.00. The cost to repair the Engine is estimated at $4,500.00 for parts and $1,514.50 for labor. All prices are estimates based on $65.00 per flat rate hour and do not include diagnostic time or any applicable sales tax. Significant Problems
Transmission & Driveline Infrequent problems reported, all with low repair costs Minimal Problems
Steering & Suspension Infrequent problems reported, all with low repair costs Minimal Problems
Brakes Infrequent problems reported, all with low repair costs Minimal Problems
Heating & Air Conditioning Infrequent problems reported, all with low repair costs Minimal Problems
Starting & Charging Infrequent problems reported, all with low repair costs Minimal Problems
Accessories An occasional problem on this vehicle is the failure of the Center Air Bag Sensor. Problems with the Center Air Bag Sensor typically occur in very cold weather (at approximately 0 degrees F), and can cause the Air Bag System warning light to illuminate. The cost to replace the Center Air Bag Sensor is $501.96 for parts and $58.50 for labor. All prices are estimates based on $65.00 per flat rate hour and do not include diagnostic time or any applicable sales tax. Significant Problems
Identifix Legend


This 2002 TOYOTA HIGHLANDER reliability information was provided by Identifix. Identifix is the nation's largest technical support service for the aftermarket auto repair industry. CARFAX does not review, validate or edit the information and statements provided by Identifix, which do not represent the opinion of CARFAX.



Intellichoice Cost of Ownership & Value Rating Intellichoice
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Cost of Ownership (2002 - 2006):
Category:    Highlander 4 Dr Sport Utility:
Depreciation $9,033
Financing $4,882
Insurance $5,400
State Fees $438
Fuel $4,104
Maintenance $1,547
Repairs $649
Total 5-Year Ownership Cost $26,053

Ownership costs are the costs to purchase and operate a vehicle over a period of time. Understanding these costs can save you money and help you make a wiser financial decision when it comes time to select a vehicle. Intellichoice is one of the leading providers of automotive information in the U.S.

Original Manufacturer Warranty
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Coverage: Years/Mileage:
Basic 3 years or 36,000 miles  
Drivetrain 5 years or 60,000 miles  
Emissions 2 years or 24,000 miles  
Corrosion 5 years with Unlimited mileage  
Transferable Transferable: no cost, unlimited owners covered.  
Roadside Assistance No roadside assistance.  
Safety Belt & Inflatable Restraint Safety belt and inflatable restraint system are covered for 5 years or 60,000 miles.  
Specific Components 8 years or 80,000 miles  
Notes: Manufacturer covers emissions components under basic warranty. Emissions coverage may vary by state. Refer to owners manual for specific details. Transferable: no cost, unlimited owners covered. No roadside assistance. Safety belt and inflatable restraint system is covered for 5 years or 60,000 miles. Basic warranty covers surface corrosion, batteries, and adjustments. Alignments and wheel balance are limited to 1 year or 20,000 miles.  

This 2002 TOYOTA HIGHLANDER warranty information has been provided by J&L Warranty Pros.


New Car Test Drive Review
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Category: Review:
Summary:

High marks for yet another SUV from Toyota.
By Denise McCluggage, NewCarTestDrive.com

The bottom line looms large in the acquisition of a vehicle and not just in the original transaction, but also down the line. What is it worth? The name Toyota has over the years come to mean longevity, absence of problems and an unparalleled ability to hold value. That's not a bad rep to have. This all translates to high residuals at the end of a lease or high trade-in or re-sale value when it's time to buy a new one. This sustained-value state of affairs with Toyota can sometimes confuse buyers because with such vehicles there's often little wheeling and dealing at the front end. A competitor can offer what seems to be a much better buy on a similar rig. Buyers should be reminded that the important figure is what a vehicle will cost for its entire time in their possession - what it costs to bring it into their life, to keep it running and insured and how much it pays back as it exits their employ. Toyota excels in this life-cycle costing. The Highlander, opening with such apparent value for money, should be a champion in that regard. It's worth a top location on your look-at list.

Overview:

Toyota is determined to have the best-outfitted SUV stores on the planet with an array of both truck and car-based models ranging from cute-ute size to Suburban fighters. Five different sport-utilities are now available from Toyota, and that's not even counting the two from Lexus. Toyota's goal: meeting every need, want, taste and whim of the SUV shopper.

The new mid-size Highlander slots in as a car-based (uni-body) SUV slightly larger in capacity than the truck-based 4Runner. Like its kissing cousin, the Lexus RX300, the Toyota Highlander offers lots of flexibility when it comes to carrying people and cargo. It totes four people comfortably, five less so. Alternatively, the seats can be folded down for cargo carrying.

The Highlander performs decorously on street and highway pretending to be a car. Yet it can swallow with ease impromptu buys at flea markets and get them home despite sudden worsening of the weather. Women went gaga over the Lexus RX 300 and will be equally at home in this variation from Toyota. Men of a practical bent will like the more utilitarian attitude of the Highlander. Everyone will cheer the obvious value: for all its shared components the Highlander is some $8,000 to $10,000 less than the RX 300.

Read the complete 2002 Toyota Highlander review

© 2002 NewCarTestDrive.com

CARFAX does not review, validate or edit the information and statements provided by NewCarTestDrive.com, which do not represent the opinion of CARFAX.



Awards
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The TOYOTA HIGHLANDER did receive a J.D. Power and Associates Award in 2002. View awardees recognized by Kelley Blue Book, Edmunds.com, Polk Automotive, and J.D. Power and Associates.


J.D. Power and Associates Award - 2002 IQS and APEAL Awardee - Best Midsize SUV in Initial Quality:

This award is based on the results of the Initial Quality Study , which is based on feedback collected from new vehicle owners regarding problems experienced within the first 90 days of ownership.
View other awardees.


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