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Safety and Reliability Ratings > 2002 > Chrysler > TOWN & COUNTRY

2002 CHRYSLER TOWN & COUNTRY LXI
Sports Van
All wheel drive


CARFAX has collected the industry's leading used car safety and reliability ratings into one, convenient report. With this report, you'll know the safety and reliability of your next used car. All information presented in this report is specific to the 2002 CHRYSLER TOWN & COUNTRY LXI. Please view the CARFAX Vehicle History Report for the detailed history of a specific used CHRYSLER.

 

CARFAX Safety Section One  Safety:

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CARFAX Safety Section Two  Reliability:

Use this information to check how reliable a vehicle model is before you buy.


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NHTSA Crash Test Results National Highway Traffic and Safety Administration
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Frontal Crash: Rating:   NHTSA Five Star Legend
Driver Rating 4 of 5  
Passenger Rating 4 of 5  
Side Crash: Rating:  
Front Seat Rating 5 of 5  
Rear Seat Rating 5 of 5  
Rollover Resistance: Rating:  
Rollover Resistance Rating 3 of 5  

The National Highway Traffic Safety Administration (NHTSA) provides 3 different ratings - full-width frontal crash test , side impact crash test , and rollover resistance . The frontal crash test indicates how well the safety features and restraints will protect an occupant in a head-on collision. The side-impact test conveys the chance of a severe chest injury, while the rollover resistance rating estimates the risk of rolling over in a single vehicle crash. Go to NHTSA to learn more about these results.


IIHS Crash Test Results Highway Loss Data Institute
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Frontal Offset Crash Test Rating:   4 star legend
Overall Evaluation   A
Structure/Safety Cage   A
Injury Measures  
Head/Neck   A
Chest   G
Leg/foot, left   A
Leg/foot, right   P
Restraints/dummy kinematics   G
Important: Frontal crash test ratings can be compared only among vehicles of similar weight. <p>The Dodge Grand Caravan and Chrysler Town and Country were redesigned for the 2001 model year.</p> <p>The Insurance Institute for Highway Safety has evaluated the crashworthiness of the Grand Caravan in three 40 mph frontal offset crash tests into deformable barriers. After the first test, DaimlerChrysler indicated the results were different from tests the company had conducted and requested a retest. </p> <p>Results of the second test were more consistent with company test results for structural performance, but the amount and pattern of intrusion were similar. More significantly, a fuel leak occurred, revealing a weakness in the design of a circular fitting where the fuel lines exit the fuel tank. Further examination of the fitting in the van tested first showed stress fractures in the same area as the leak in the second van.<p/> <p> A third test was conducted after DaimlerChrysler made a design change to fix the fuel tank fitting and retrofitted a 2001 model with the redesign (all 2002 and later models include the modification). Examination of the redesigned fitting after the third test indicated no damage.</p> Dummy movement was well controlled in all three tests, except there was too much upward steering wheel movement in the second test. Measures taken from the neck and chest in all three tests indicate low risk of injuries to these body regions in a crash of this severity. A high acceleration occurred when the dummy's head hit the steering wheel through the airbag in the first and second tests, indicating that injuries to the head would be possible. Forces on the left tibia indicate that injuries to the lower leg would be possible in the first and third tests. Forces on the right tibia and foot indicate that injuries to the lower leg and foot would be likely in all three tests. 2001 Dodge Grand Caravan Sport 4224 front seat-mounted combination head and torso airbags (in first and third vans tested, none in second van tested) 119 200 79 3.3 L V6 18 24

Crash Tested Vehicle: Details | Vehicle Specifications

Insurance Institute for Highway Safety (IIHS) uses frontal offset and side impact crash tests to estimate the crashworthiness of a vehicle. These results are good indicators of how a frontal and side impact can structurally impact a 2002 CHRYSLER TOWN & COUNTRY LXI . The crashworthiness data for this 2002 CHRYSLER TOWN & COUNTRY LXI was provided by the Insurance Institute for Highway Safety, Highway Loss Data Institute. Learn more about these crash test results.



Low-Speed Damage Repair Highway Loss Data Institute
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Front Crash Description: Front Crash Cost:
Front into flat barrier   Not tested by IIHS
Front into angle barrier   Not tested by IIHS
Rear Crash Description: Rear Crash Cost:
Rear into flat barrier   Not tested by IIHS
Rear into pole   Not tested by IIHS
Average Damage Per Test   Not tested by IIHS

Insurance Institute for Highway Safety (IIHS) conducts four 5 mph crash tests to assess bumper performance. These results convey how well this 2002 CHRYSLER TOWN & COUNTRY LXI bumpers will protect the car body from damage in low-speed collisions. Low-speed damage repair costs are obtained from the Insurance Institute for Highway Safety, Highway Loss Data Institute.


Injury, Collision, & Theft Indicators Highway Loss Data Institute
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Index: Score: Rating:
Injury Index 48 Substantially better than average
Collision Index 80 Average
Theft Index Not rated Not rated


These scores are stated in relative terms, with 100 being the average for all cars in each category. Scores greater than 100 represent higher risk in each category. For example, an injury indicator score of 122 means that a passenger in this model is 22% more likely to be injured in an accident. The injury, collision, and theft indicators for this 2002 CHRYSLER TOWN & COUNTRY LXI are provided by the Insurance Institute for Highway Safety, Highway Loss Data Institute. Learn more about these results.



Safety Recalls
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NHTSA Safety Recalls:
Important: The following recalls were issued for the 2002 CHRYSLER TOWN & COUNTRY LXI by the National Highway Traffic and Safety Administration (NHTSA). To find out if a specific 2002 CHRYSLER TOWN & COUNTRY LXI still has open recalls that require repair, CARFAX recommends contacting an authorized dealership for more information.

Recall date: Not reported
Units potentially affected: 52,649
NHTSA campaign number: 01V310000
Defective part or component: EQUIPMENT:CHILD SEAT
Description: Vehicle Description: Certain mini vans fail to comply with requirements of FMVSS No. 225, ""Child Restraint Anchorage Systems."" The Owner Manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard. In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child. Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin October 8, 2001. Owners who do not receive the free information within a reasonable time should contact DaimlerChrysler at 1-800-853-1403.
Recall date: 10-08-2002
Units potentially affected: 116,029
NHTSA campaign number: 02V274000
Defective part or component: FUEL:FUEL TANK ASSEMBLY
Description: On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak. Fuel leakage in the presence of an ignition source can result in an underbody fire. Dealers will inspect the fuel tank and replace it if necessary. Owner notification began October 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact DaimlerChrysler at 1-800-853-1403.
Recall date: 09-27-2004
Units potentially affected: 681,000
NHTSA campaign number: 04V386000
Defective part or component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Description: On certain minivans equipped with 3.3 or 3.8 liter V6 engine, the upper power steering cooler hose may split and cause a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire. Dealers will replace the upper power steering cooler hose. Owner notification began on September 27, 2004. Owners should contact DaimlerChrysler at 1-800-853-1403.
Recall date: 01-31-2005
Units potentially affected: 238,000
NHTSA campaign number: 04V531000
Defective part or component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Description: On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers. This could result in a speaker fire. Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. Owner notification began on January 31, 2005. Owners should contact DaimlerChrysler at 1-800-853-1403.


This 2002 CHRYSLER TOWN & COUNTRY LXI safety recall information was provided by the Insurance Institute for Highway Safety, Highway Data Loss Institute and is derived from the National Highway Traffic and Safety Administration list of safety recalls. Please call the National Highway Traffic and Safety Administration Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) to report safety defects or to obtain information on cars, trucks, child seats, and highway or traffic safety. CARFAX does not review, validate or edit the information and statements provided by the National Highway Traffic and Saftey Administration, which do not represent the opinion of CARFAX.



Looking at a Specific 2002 CHRYSLER TOWN & COUNTRY LXI?
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J.D. Power Ratings
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Ownership: Rating:
Initial Ratings (up to 1 year)  
Overall Quality Rating 3.5 of 5
  Mechanical Quality Rating 3.5 of 5
  Feature and Accessory Quality Rating 3.5 of 5
  Body and Interior Quality Rating 3.5 of 5
Overall Appeal Rating 3 of 5
  Performance Rating 3 of 5
  Comfort Rating 3.5 of 5
  Feature and Instrument Panel Rating 3 of 5
  Style Rating 2.5 of 5
Midterm Ratings (1-3 Years)  
  Mechanical Reliability No data from source
  Feature and Accessory Reliability No data from source
  Body and Interior Reliability No data from source
Long Term Ratings (3-5 Years)  
Overall Dependability Rating 3 of 5
  Mechanical Dependability Rating 3 of 5
  Feature and Accessory Dependability Rating 3.5 of 5
  Body and Interior Dependability Rating 4 of 5

J.D. Power and Associates uses selected highlights from the firm's quality and customer satisfaction syndicated studies to create the Power Ratings at the model-level. These ratings and awards are based on model rankings within each vehicle segment, whereas Power Circle Ratings compare all models across segments.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the JDPA content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.



Identifix Reliability Ratings
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Category: Comments: Rating:
Engine Infrequent problems reported, all with low repair costs Minimal Problems
Transmission & Driveline Infrequent problems reported, all with low repair costs Minimal Problems
Steering & Suspension Infrequent problems reported, all with low repair costs Minimal Problems
Brakes Infrequent problems reported, all with low repair costs Minimal Problems
Heating & Air Conditioning Infrequent problems reported, all with low repair costs Minimal Problems
Starting & Charging Infrequent problems reported, all with low repair costs Minimal Problems
Accessories Infrequent problems reported, all with low repair costs Minimal Problems
Identifix Legend


This 2002 CHRYSLER TOWN & COUNTRY reliability information was provided by Identifix. Identifix is the nation's largest technical support service for the aftermarket auto repair industry. CARFAX does not review, validate or edit the information and statements provided by Identifix, which do not represent the opinion of CARFAX.



Intellichoice Cost of Ownership & Value Rating Intellichoice
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Cost of Ownership (2002 - 2006):
Category:    Town & Country LXi AWD 4 Dr Pass Ext Van:
Depreciation $18,972
Financing $6,935
Insurance $5,960
State Fees $543
Fuel $5,158
Maintenance $1,824
Repairs $1,112
Total 5-Year Ownership Cost $40,504

Ownership costs are the costs to purchase and operate a vehicle over a period of time. Understanding these costs can save you money and help you make a wiser financial decision when it comes time to select a vehicle. Intellichoice is one of the leading providers of automotive information in the U.S.

Original Manufacturer Warranty
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Coverage: Years/Mileage:
Basic 3 years or 36,000 miles  
Drivetrain 3 years or 36,000 miles  
Emissions 2 years or 24,000 miles  
Corrosion 5 years or 100,000 miles  
Transferable All vehicles sold or leased from 11 years or 01/01 through 07/09/02 receive 7 years or 100,000 miles limited powertrain warranty, with a $100 deductible, that is not transferable unless transferred with CSC added care or maximum care for a $150 fee. miles  
Roadside Assistance Roadside assistance is covered for 3 years or 36,000 miles.  
Safety Belt & Inflatable Restraint No data from source  
Specific Components 8 years or 80,000 miles  
Notes: Manufacturer covers emissions components under basic warranty. Emissions coverage may vary by state. Refer to owners manual for specific details. Transferable: no cost, unlimited owners covered. Roadside assistance free during basic coverage. Corrosion coverage applies to outer panels. Inner panels are covered for 3 years only. Wear items are covered for 1 year or 12,000 miles. All vehicles sold or leased from 11/01/01 through 07/09/02 receive 7 years or 100,000 miles limited powertrain warranty, with a $100 deductible, that is not transferable unless transferred with CSC added care or maximum care for a $150 fee.  

This 2002 CHRYSLER TOWN & COUNTRY LXI warranty information has been provided by J&L Warranty Pros.


New Car Test Drive Review
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Category: Review:
Summary:

A luxury car disguised as a minivan.
By Mitch McCullough, Editor-in-Chief, NewCarTestDrive.com

The Chrysler Town & Country is among the best minivans available. Chrysler wrote the book on minivans and the Chrysler Group has sold more than 9 million minivans since 1983; it continues to dominate the market, outselling GM and Ford by a two-to-one margin, and outselling Honda by nearly four-to-one.

This new Town & Country shows why. It's roomy, comfortable, practical, powerful and nimble. Order the Limited model and add the word luxurious to that list.

Overview:

If what you really want is a luxury car, but family demands call for a minivan, then you've come to the right place. With comfortable seating (available in leather, of course) for up to seven people, power everything, a responsive engine, and a smooth ride, the Chrysler Town & Country makes you feel like you're driving an refined, upscale vehicle. Yet it offers practicality without the excessive weight and bulk of a sport-utility vehicle. Getting in and out is easy with a low, flat floor and chair-height seating, and you don't need to be a Houdini to climb into the third row. It even fits in the garage.

Chrysler completely redesigned the Town & Country for 2001. The result ranks among the best minivans on the market. The interior is versatile with seats that fold and remove. Powerful V6 engines deliver crisp performance. The ride is smooth and quiet. And it's wrapped in an attractive design.

New features available for 2002 include adjustable pedals, DVD video and remote audio for the rear seats complete with wireless headphones, and a tire-pressure monitoring system.

Read the complete 2002 Chrysler Town & Country review

© 2002 NewCarTestDrive.com

CARFAX does not review, validate or edit the information and statements provided by NewCarTestDrive.com, which do not represent the opinion of CARFAX.



Awards
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View awardees recognized by Kelley Blue Book, Edmunds.com, Polk Automotive, and J.D. Power and Associates.



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