knowledgeable, experienced, large inventory, customer oriented. Only they did not have exactly the car I wanted. So did not buy.
by Jack Schneider on 03/21/2024
Dear Jean: We really appreciate your positive feedback. Thanks for giving CBB the opportunity to earn your business. We look forward to assisting you again in the future.
by 2016 TOYOTA RAV4 HV XLE Owner on 02/22/2024Verified Service
Steven Terrazo was extremely helpful and I appreciate the effort he put into taking care of my concerns
by Jack Schneider on 03/01/2024
We really appreciate you taking the time to compliment the 5 Star customer service that Steven provided for you. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again in the future.
by 2021 BMW X3 SDRIVE30I Owner on 01/31/2024Verified Service
They still know how to treat customers even long after they sold you a vehicle. Service department is tops with a nice waiting are .
by Jack Schneider on 03/01/2024
We cannot thank you enough for your very kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.
by 2016 MERCEDES-BENZ E 250 BLUETEC 4MATIC Owner on 01/26/2024Verified Service
Good experience after inadvertently putting gasoline in my diesel tank (yikes!). Marcus did a great job as service advisor (first experience with him). And Dale continues to do a fantastic job of improving the Service Department.
by Jack Schneider on 03/01/2024
Thanks so much for the 5 Star review! We couldn't be happier that Marcus, Dale and the Service Department were so helpful with your recent diesel issue. We are grateful for your business and look forward to being there for you in the future.
by 2018 BMW 530E Owner on 01/13/2024Verified Service
Difficult problem with the check engine, light coming on and off randomly. They figured it out, took care of it, and I had my car back the next morning.
by Jack Schneider on 01/22/2024
Your 5 Star review is greatly appreciated! We are glad that we could take care of your engine issue in a timely manner. We are grateful for your kind words and support. Please let us know when we can ever assist you again.
by 2020 MERCEDES-BENZ E 63 AMG-S 4MATIC Owner on 01/07/2024Verified Service
Edge guard installation is of poor quality. Can't even cut a straight line.
Two rear tires are replaced with cheap tires instead of OEM ones.
by Jack Schneider on 01/26/2024
Dear Yunchen: We are very disappointed to read your 1 Star review. To be clear, the rear tires that were put on the vehicle were similar Michelin tires that Michelin states matches with the front tires. If there is an issue with the edge guard, we are interested in getting that corrected. Since this was an out-of-state purchase, please send us photos so can review what you are claiming and then we can see how best to have it fixed. If there is anything else I can help you with, please do not hesitate to contact me. Sincerely, Jack Schneider, Owner
by 2016 TOYOTA RAV4 HV XLE Owner on 11/19/2023Verified Service
I have consistently received high quality service At Certified Benz & Beemer. I have full and complete confidence in the company in every way
by Jack Schneider on 11/26/2023
We love to hear from our repeat customers! Thanks for sharing your positive feedback with us. We are grateful for kind words and your continued support. Please let us know when we can ever assist you again in the future.
by Johannes D. on 09/17/2023Verified Shopper
This is one of the best experiences I have at a dealership. The team is prompt, great, courteous, and very supportive during my decision process.
by Jack Schneider on 09/20/2023
Dear Johannes: We love your wonderful review! Thanks for sharing your very positive feedback with us. We really appreciate your support and hope we have the pleasure of working with you again.
by 2012 MERCEDES-BENZ E350 Owner on 09/14/2023Verified Service
Service was Excellent
Service personnel were very helpful
I would recommend CBB to a friend
Keep up the w
Customer Service
by Jack Schneider on 09/20/2023
We couldn't be happier to hear about your 5 Star experience with our Service Department. Your kind words and support are greatly appreciated. Thanks also for recommending other to CBB. We look forward to the pleasure of helping you again in the future.
by Sandra R. on 03/28/2023Verified Shopper
Dealer didn't respect that I only wanted to be contacted by email so I could keep everything organized in writing. When I blocked their texts, they then started calling. Don't know how they got my phone number. Even though I loved the car would not do business with them.
by Mark Lerner on 05/17/2023
Dear Sandra: We sincerely apologize for any inconvenience that we have caused you. If you notified us that you did not want to be contacted any further, then you should not have received any phone calls or other communication. We have shared your comments with our Management team as a means to improve our processes.
by 2017 MERCEDES-BENZ GLE 350 Shopper on 01/25/2023Verified Purchase
DO NOT DO BUSINESS WITH THIS DEALER. Unethical and deceptive sales practices forced me to return the car after purchasing. Found many charges that were never disclosed or agreed on. To date I have not received my down payment. I rated one star because there were no zero.
by Mark Lerner on 01/30/2023
Once this customer requested to terminated the transaction, CBB agreed to do so. The vehicle was returned to CBB during the evening of January 19th. The Business Office Manager who would issue refund checks was out of the office until Tuesday January 24. There was an issue as to whom the check should be written to because the name of the Customer was someone other than the reviewer and it was the reviewer who was making the request. CBB was able to clarify this the next day and issued the refund check that day (Wednesday January 25). The check was not sent via regular mail, but was forwarded via Fed-Ex. CBB attempted to reach the Customer but she was not available to inform her of the status. CBB then spoke to Mr. Saleh that afternoon and was provided with the Fed-Ex tracking number. It should be noted that this reviewer, not the Customer, still elected to file this review on the same date (January 25, 2023).
by 2009 MERCEDES-BENZ SLK300 Shopper on 10/09/2022Verified Shopper
We did not come to price agreement. Salesperson refused to lower only $249.00 even though the car fax website showed they were over $500.00 above average. Salesperson became rude and actually hung up on me while trying to negotiate the deal. He tried to include a $1500 ceramic coating on the offer, but I told him I did not request that did not want that. On the good... he was quick to respond and did his best to present the car.
by Mark Lerner on 11/08/2022
Thank you for sharing your feedback with us. We are glad that we could resolve any issues that you had at that time and that you were happy with your Mercedes Benz purchase. We really appreciate your business and look forward to providing you with a full 5 Star experience on your next visit.
by 2010 MERCEDES-BENZ GLK350 4MATIC Owner on 09/27/2021Verified Service
I brought the car at 9 am. I was not given a status until 3:45 Pm. Diagnosis was good, but was not let to have time to plan a ride, and had to take the car. Did not purchase Battery from the store due to the price being twice as much as the price in Auto zone.
by Mark Lerner on 11/11/2021
We appreciate you taking the time to share your feedback with us even if some of it was less than positive. Our focus is to provide excellent customer service which includes maintaining effective communication with our customers and we failed to do so in your case. We apologize for that inconvenience and hope for a future opportunity to make this right for you. Sincerely, Mike Brodersen, Service Manager
by Frank B. on 08/12/2021Verified Purchase
I recently purchased a vehicle from Certified Benz & Beemer. I had an AWSOME experience Bobby Ortega was professional, responsive and knowledgeable. I would highly recommend Bobby and Certified Benz and Beemer to anyone looking to purchase a quality luxury car.
by Mark Lerner on 09/23/2021
Dear Frank: At Certified Benz & Beemer, we strive to provide our customers with outstanding service and are glad that you appreciated that from Bobby and the CBB team. It's great to hear that you had an awesome car buying experience and would recommend CBB to others. Thanks so much for your business and we look forward to the pleasure of working with you again in the future.
by Fred G. on 04/24/2021Verified Shopper
Alexander was Great. Then the Sales Manager intervened and started pressuring with no opportunity for negotiations. This was a turn off! Again, Alexander and I were working through my concerns. But this ended any further Contact with that dealership. (Alexander 5 STARS). the Sales Manager (NO STARS).
by Mark Lerner on 04/30/2021
Dear Fred: While we are happy to hear that Alexander provided you with great customer service, we are disappointed to hear that you did not have a good experience working with our Sales Manager. Almost all of our customers appreciate our market-based pricing which provides our customers with the best current price without having to negotiate to get it. We understand, however, that there are still some customers who believe that they can only get the best price thru negotiation. Apparently, our Sales Manager did not do an adequate job in explaining our pricing policy for you. I welcome the opportunity to discuss your experience further to see if there is anything else that we can do for you. Please feel free to contact me at the dealership at your earliest convenience. Sincerely, Jack Schneider, Owner
by Shelby F. on 01/08/2021Verified Purchase
Quick contact to discuss the car I was interested in a 996 Turbo,.Robert , knew the auto in and outside. The Sales manager was very involved in the sale and came over and introduced himself. Steve, from the service center, was very helpful and knew the auto and answered every question I had !
by Mark Lerner on 01/10/2021
Dear Shelby: We really appreciate you taking the time to let us know how well you were treated by Robert and Steve. We are grateful for the opportunity to earn your business and look forward to working with you again in the future.
by Stoney S. on 12/23/2020Verified Purchase
Outstanding experience. Quick, responsive and precise. Had auto in 4 days delivered close to my residence with a very pleasant driver. Staff outstanding ad accumulative. 2020 4Runner $3000 less than CarMax. Shipping $300 less than CarMax from same orgination.
by Mark Lerner on 12/25/2020
Dear Stoney: Thanks so much for letting our customers know how quick and easy it was to purchase your 4Runner from CBB and have it quickly delivered to you. We appreciate your kind words and support. Please let us know when we can ever assist you again in the future. Happy Holidays!
by 2015 LEXUS IS250 AWD Owner on 12/17/2020Verified Service
Collin is a fabulous service advisor...took care of everything. I had my car detailed for the very 1st time and it looks brand new!! Certified Benz & Beemer provides a shuttle...my driver was Tom...outstanding guy...everything done here @ this dealership is top notch!!!
by Mark Lerner on 12/18/2020
We really appreciate you taking the time to compliment Collin on his fabulous customer service and that your overall experience was top notch! Thanks so much for those kind words and support. Please do not hesitate to let us know when we can provide you with another 5 Star experience in the future. Happy Holidays!
by 2013 JEEP WRANGLER UNLIMITED SAHARA Owner on 08/28/2020Verified Service
Five star! Collin Moore Service Advisor was awesome. He was very informative and descript for what was needed for my Jeep. The drop off and pick up rides provided by the Certified Benz Beamer were great! Driver Richard Novel was so courteous and friendly. I look forward to my next service needs for my Jeep at Certified Benz Beamer!
by Mark Lerner on 08/31/2020
Thanks so much for the 5 Star review! We are delighted that Collin provided you with awesome customer service and that you enjoyed our Concierge Service as well. We look forward to being there for you in the future.
by Phyllis M. on 03/01/2020Verified Purchase
Our entire buying experience with Benz and Beemer was smooth and perfect. We like the way they do business. No hassle, great service in a pleasant atmosphere. We were treated like royalty buy everyone. I will definately let them look for my net vehicle when we are ready.
by Trevor Gaiser on 03/01/2020
Dear Phyllis: We really appreciate you taking the time to let our customers know about perfect car buying experience. We also couldn't be more pleased to hear that you felt like royalty. Thanks so much for choosing CBB and we would love to be able to help you when you are ready for your next vehicle.,
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Service Information
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2,106 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Certified Benz & Beemer specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Certified Benz & Beemer specializes in these makes, in addition to many others.
Audi
BMW
Land Rover
Mercedes-Benz
Porsche
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Wi-Fi
About Us
WE SERVICE ALL MAKES---SPECIALIZING IN HIGH-LINE IMPORTS .........FREE LOANER CARS ON MAJOR REPAIRS [certain restrictions apply]
What do verified customers think about Certified Benz & Beemer in Scottsdale, AZ? Verified customers who visit Certified Benz & Beemer in Scottsdale, AZ rate this business 4.6 out of 5 stars, with 387 reviews. 2,106 customers favorited this location.How can I contact Certified Benz & Beemer in Scottsdale, AZ? To reach the sales team at Certified Benz & Beemer in Scottsdale, AZ, call (833) 709-0357. To reach the service department, call (480) 659-7999How many used cars are for sale at Certified Benz & Beemer in Scottsdale, AZ? There are 295 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Certified Benz & Beemer in Scottsdale, AZ? There are 260 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Certified Benz & Beemer in Scottsdale, AZ? You can schedule a service appointment at Certified Benz & Beemer in Scottsdale, AZ through CARFAX.What are the shop amenities offered by Certified Benz & Beemer in Scottsdale, AZ? Certified Benz & Beemer in Scottsdale, AZ offers the following amenities: Complimentary Drinks, Courtesy Shuttle and Free Wi-Fi.Does Certified Benz & Beemer in Scottsdale, AZ have a service center? Yes, Certified Benz & Beemer in Scottsdale, AZ does have a service center. You can contact the service department at (480) 659-7999.
