Find
A Car
Order
Reports
Get CARFAX Reports

What to do about a rolled back odometer

Odometer fraud is a major problem for consumers and happens in every state. So, what do you do if you’re a victim of this scam?

Unfortunately, many people who unknowingly buy a rolled-back car don’t know who they should report it to or contact an agency that’s unable to help them. So who do you call? Local police? State Attorney General’s office? The reality is that the agency designated to handle and investigate odometer rollback cases differs from state to state.

If you’ve bought a car with an odometer rollback, here’s a link to the agency in your state to contact for help:

Alabama
http://www.ago.state.al.us

Alaska
http://www.law.state.ak.us

Arizona
http://www.azag.gov/

Arkansas
http://gotyourbackarkansas.org/complaints/file-a-complaint-with-us/

California
https://www.dmv.ca.gov/portal/dmv/?1dmy&urile=wcm:path:/dmv_content_en/dmv/consumer/invest/inv172

Colorado
http://www.coloradoattorneygeneral.gov/

Connecticut
http://www.ct.gov/dcp/cwp/view.asp?a=1629&q=430712

Delaware
http://attorneygeneral.delaware.gov/

District of Columbia
http://dmv.dc.gov/main.shtm

Florida
http://www.flhsmv.gov/fhp/html/warnings/odometer.html

Georgia
http://consumer.georgia.gov/consumer-topics/filing-a-complaint

Hawaii
http://hawaii.gov/ag/

Idaho
http://www.ag.idaho.gov/

Illinois
http://www.cyberdriveillinois.com/publications/pdf_publications/sos_dop123.pdf

Indiana
http://iot.custhelp.com/app/answers/detail/a_id/1391

Iowa
http://www.iowa.gov/government/ag/consumer_advisories/auto/odometer_fraud.html

Kansas
http://ag.ks.gov/about-the-office/contact-us/file-a-complaint

Kentucky
http://ag.ky.gov/civil/consumerprotection/complaints/Pages/default.aspx

Louisiana
http://www.ag.state.la.us/Article.aspx?articleID=37&catID=0

Maine
http://www.maine.gov/sos/bmv/investigations/index.html

Maryland
http://www.oag.state.md.us/index.htm

Massachusetts
http://www.mass.gov/ago/bureaus/public-protection-and-advocacy/the-consumer-protection-division/

Michigan
http://www.michigan.gov/ag

Minnesota
http://www.ag.state.mn.us/Consumer/Handbooks/MNCarLaws/Default.asp

Mississippi
http://www.ago.state.ms.us

Missouri
http://ago.mo.gov/

Montana
http://doj.mt.gov/

Nebraska
https://statepatrol.nebraska.gov/odometertampering.aspx

Nevada
http://www.dmvnv.com/pdfforms/ced020.pdf

New Hampshire
http://doj.nh.gov/consumer/sourcebook/autos-used.htm

New Jersey
http://www.njsp.org/divorg/invest/auto-unit.html

New Mexico
http://www.mvd.newmexico.gov/Drivers/Pages/Fraud.aspx

New York
http://www.nyc.gov/html/nypd/html/home/contact_information.shtml

North Carolina
http://www.ncdot.gov/dmv/licensetheft/

North Dakota
http://www.ag.state.nd.us/

Ohio
http://bmv.ohio.gov/odometer_tampering.stm

Oklahoma
http://www.oag.state.ok.us

Oregon
http://www.oregon.gov/ODOT/DMV/pages/contact_us.aspx

Pennsylvania
http://www.dmv.state.pa.us/identity_theft/reporting_fraud.shtml#steps

Rhode Island
http://www.riag.ri.gov/civil/consumer/

South Carolina
http://www.scag.gov/

South Dakota
http://atg.sd.gov/

Tennessee
http://www.tn.gov/safety/CID.shtml

Texas
http://www.oag.state.tx.us

Utah
http://tax.utah.gov/forms/current/tc-451.pdf

Vermont
http://dmv.vermont.gov/safety/enforcementdivisioncontacts/overview

Virginia
http://www.dmv.virginia.gov/general/#zerofraud/index.asp

Washington
http://www.dol.wa.gov/vehicleregistration/fraud.html

West Virginia
http://www.wvago.gov/

Wisconsin
http://www.dot.wisconsin.gov/safety/consumer/rights/odometer.htm

Wyoming
http://attorneygeneral.state.wy.us

21 thoughts on “What to do about a rolled back odometer”

  1. The link for Florida is not working. Is there another website or office phone number you can provide? I need this ASAP please!

  2. Hello, I am an owner of a suv from 2011-present. I went to trade in my suv in and on your carfax it states a “total lost” on 9/22/12. This information is not correct. This vehicle has been registered and re-registered, inspected over the years and insured from the time it has been in my possession. I called my insurance company about this matter and they stated that they did not report this to this company. This has cause a hardship on me with getting a new vehicle, and will affect my employment as well as my income, with this incorrect information this vehicle is considered worthless. I am asking that this is to be corrected as soon as possible. I thank you in advance. Candice Newbey

  3. I bought a truck from a dealer and on a road trip I got pulled over for doing 82 in a 75 but I was doing 75. The truck has after market rim and tires. When I got to where I was going the odometer showed I only went 1400 miles and I know that the trip was over 1500 miles so I don’t know how many miles are on the truck. What would be the best thing to do with the dealer?

  4. Hi Joseph,

    It sounds like larger tires are throwing off the calibration of your speedometer and odometer. You should ask if they can recalibrate the speedometer for you (or recommend a shop that can).

  5. About a year and a half ago I bought an out of state vehicle (Jeep Grand Cherokee) through eBay. I am in Colorado and the Jeep was sold to me in Nevada. I just went on CarFax to check if my car was subject to the airbag recall. Good news – it isn’t. Bad news – the maintenance history records you indicate that at the last emissions inspection in Nevada, an odometer discrepancy was reported. The vehicle went from 173,000 miles to 109,000! Since this deal was done over 18 months ago, I don’t know where to begin to report this. Colorado, Nevada, both? Do you have any suggestions for me? BTW – I didn’t pull a CarFax for this transaction since eBay had a deal going with AutoCheck, and they had no such report in the vehicle history when I bought the Jeep. I’m convinced now more than ever, CarFax is the only way to go when you really want the full story on any used vehicle!

  6. Hi,

    I bought a 2004 Ford Taurus on 04/2014. I just found out yesterday that my insurance has been canceled due to tampering with the odometer. When I bought the car, the carfax did show that there had been odometer tampering. When I questioned the salesman he said it was an error. I have a recent Vin check for the car and it shows that in 10/2009 the odometer read 124,522 and in 03/2010 128,345, but the dealer sold the car to me with the miles showing 100,984. Will anyone insure the care because of the odometer tampering? If not, what do I do?

    1. Hi Nicholas,

      You may want to contact the appropriate agency in your state, as well as a few different insurance providers to see what the best course of action is.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>